Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Since yesterday PM the reports from my cloud based acctg program are opening in Firefox instead Adobe ???

  • 1 reply
  • 1 has this problem
  • 15 views
  • Last reply by jscher2000

more options

I use the cloud based program Accounting Relief. Since yesterday afternoon, when I try to print a report in pdf format, the report opens up in the Firefox browser with the browser print command bar. Before yesterday, for the last 13 months, the reports always opened in my Adobe Acrobat program. Now the graphic quality of the reports is very fuzzy like a print screen where before it was very crisp. I believe their was an Adobe update yesterday which possibly changed things. How do I change things back so the reports open up in Adobe Acrobat again.

Chosen solution

You can change the application that handles your PDFs here:

orange Firefox button or classic Tools menu > Options > Applications

After the list loads, you can type pdf in the search box there to filter the list. Change the handler using the drop-down on the right side.

Does it work?

Read this answer in context 👍 2

All Replies (1)

more options

Chosen Solution

You can change the application that handles your PDFs here:

orange Firefox button or classic Tools menu > Options > Applications

After the list loads, you can type pdf in the search box there to filter the list. Change the handler using the drop-down on the right side.

Does it work?