Cannot scroll up or down in Firefox, just started
A couple of days ago, it just started not scrolling. I can scroll with the mouse scroll button. I cannot scroll with keyboard arrows, up and down. I have checked everything I can think of. There is no symbol anywhere that I can see. I don't see anything out of the ordinary. Checked my options and all. Cannot tell if anything is wrong on some of them. The ones I think I know about are ok. Please help. Thanks.
Chosen solution
More information about caret browsing:
You can press press F7 (on Mac: fn + F7) to toggle caret browsing on/off.
- Tools > Options > Advanced : General: Accessibility: [ ] "Always use the cursor keys to navigate within pages"
- http://kb.mozillazine.org/Scrolling_with_arrow_keys_no_longer_works
- http://kb.mozillazine.org/Accessibility_features_of_Firefox
All Replies (3)
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.
To Reset Firefox do the following:
- Go to Firefox > Help > Troubleshooting Information.
- Click the "Reset Firefox" button.
- Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
- Firefox will open with all factory defaults applied.
Further information can be found in the Refresh Firefox - reset add-ons and settings article.
Did this fix your problems? Please report back to us!
hello, maybe you're in caret browsing mode accidentally. if so press F7 in order to leave caret browsing mode again - then the behaviour should be back to normal...
Chosen Solution
More information about caret browsing:
You can press press F7 (on Mac: fn + F7) to toggle caret browsing on/off.
- Tools > Options > Advanced : General: Accessibility: [ ] "Always use the cursor keys to navigate within pages"