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How do I load Yahoo Mail Toolbar?

  • 3 replies
  • 3 have this problem
  • 9 views
  • Last reply by Andrew

MonaS
MonaS
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I have two Yahoo mail accounts. One account opens with the toolbar (which allows me to compose emails, send, reply, delete, etc.). My main account opens with the toolbar for a few seconds and then disappears thus I can't compose, delete emails, etc. And yes, I only have one account at a time open. I use one close it and open the second the other one. Yahoo is saying that my internet server is the problem. This problem just started today 2-19. It was working great on 2/18. Can you help me resolve this challenge? Thank you

I have two Yahoo mail accounts. One account opens with the toolbar (which allows me to compose emails, send, reply, delete, etc.). My main account opens with the toolbar for a few seconds and then disappears thus I can't compose, delete emails, etc. And yes, I only have one account at a time open. I use one close it and open the second the other one. Yahoo is saying that my internet server is the problem. This problem just started today 2-19. It was working great on 2/18. Can you help me resolve this challenge? Thank you

Chosen solution

I don't understand what your issue is. Could you please elaborate on it? This may or may not be a Firefox issue so we would need you to work with us.

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Andrew
Andrew
  • Moderator
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Chosen Solution

I don't understand what your issue is. Could you please elaborate on it? This may or may not be a Firefox issue so we would need you to work with us.

MonaS
MonaS Question owner
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Not sure what more details you need. Again, my Yahoo email account I'm assuming has been compromised as the toolbar which gives me the options to send, reply, save delete emails, etc. comes up when the program first loads then is gone once the internet is finished completely loading Yahoo mail. Yahoo techs think the problem is with Firefox. Last night my son stopped the popups and the toolbar returned. This morning popups back and toolbar is gone. But! I have another Yahoo account and there is no problem with the toolbar. I don't know any technical terms to help any further. Sorry.... thanks for helping.

Andrew
Andrew
  • Moderator
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Since you are already in contact with Yahoo, if you don't mind directing them to this thread and to contact us it would be great. My email address is located on my profile. Thanks!