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I get this code (Error code: ssl_error_bad_cert_alert) when I try to log into my army ako with my i.d. card. How do I fix it?

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I get this code (Error code: ssl_error_bad_cert_alert) when I try to log into my army ako with my i.d. card. How do I fix it? If possible please give step by step. I am not that much computer literate.

I get this code (Error code: ssl_error_bad_cert_alert) when I try to log into my army ako with my i.d. card. How do I fix it? If possible please give step by step. I am not that much computer literate.

Additional System Details

Installed Plug-ins

  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Shockwave Flash 11.5 r502
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.01
  • iTunes Detector Plug-in
  • Unity Player 3.5.6f4
  • Google Update
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Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0

More Information

cor-el
  • Top 10 Contributor
  • Moderator
14855 solutions 134681 answers

Do you still have all DoD certificates installed?

Do you still have all DoD certificates installed? *http://militarycac.com/dodcerts.htm
lpg256 0 solutions 2 answers

i've gone thru http://militarycac.com/dodcerts.htm step by step, cleared browser history, logged out, logged in, everything i can think of. still cannot open many pages on AKO.

i've gone thru http://militarycac.com/dodcerts.htm step by step, cleared browser history, logged out, logged in, everything i can think of. still cannot open many pages on AKO.
Chief Geek 0 solutions 6 answers

I actually have this specific error message as the first on on: http://militarycac.com/errorcodes.htm

The DoD certificates mentioned below only help IE & Chrome.

I actually have this specific error message as the first on on: http://militarycac.com/errorcodes.htm The DoD certificates mentioned below only help IE & Chrome.
cor-el
  • Top 10 Contributor
  • Moderator
14855 solutions 134681 answers

You can export the DoD certificates in IE and import them in Firefox

You can export the DoD certificates in IE and import them in Firefox
Badger1961 0 solutions 1 answers

Didn't help

Didn't help
Chief Geek 0 solutions 6 answers

Which answer did not help?

You did look at this error message on http://militarycac.com/errorcodes.htm ?

So you configured Firefox to use your CAC? This is after making sure it works with Internet Explorer first? I'm assuming your system works fine with Internet Explorer?

Which answer did not help? You did look at this error message on http://militarycac.com/errorcodes.htm ? So you configured Firefox to use your CAC? This is after making sure it works with Internet Explorer first? I'm assuming your system works fine with Internet Explorer?