X
Tap here to go to the mobile version of the site.

Support Forum

This thread was archived. Please ask a new question if you need help.

HTML5 animations no longer display correctly in v18.x of Firefox/Cyberfox! Help?

rtarbinar
rtarbinar
Posted

Hello!

A client sent us a sample of an HTML5 file that he converted with our PowerPoint-to-HTML5 product. It plays fine in Firefox 17 (and other browsers), but in 18.x, it looks weird!

Sample: https://dl.dropbox.com/u/6322239/WORK/Shared/02.01.06.zip

Our product: http://www.ispringsolutions.com/ispring-converter

I'd appreciate any help! -b

Hello! A client sent us a sample of an HTML5 file that he converted with our PowerPoint-to-HTML5 product. It plays fine in Firefox 17 (and other browsers), but in 18.x, it looks weird! Sample: https://dl.dropbox.com/u/6322239/WORK/Shared/02.01.06.zip Our product: http://www.ispringsolutions.com/ispring-converter I'd appreciate any help! -b
  • Question details
    Product Firefox
    Topic Fix slowness, crashing, error messages and other problems
    System Details
    • Windows 7
    • Firefox 18.0

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • DivX VOD Helper Plug-in
  • Office Authorization plug-in for NPAPI browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:18.0) Gecko/20130109 Firefox/18.0

More Information

Close
jscher2000
jscher2000
  • Top 10 Contributor
6303 solutions 51804 answers
Posted

The error console mentions a problem with box-sizing. Not sure whether that is relevant.

Please see this post about a bug involving CSS transform + position:fixed in Firefox 18: https://support.mozilla.org/en-US/questions/948256#answer-401728

The error console mentions a problem with box-sizing. Not sure whether that is relevant. Please see this post about a bug involving CSS transform + position:fixed in Firefox 18: https://support.mozilla.org/en-US/questions/948256#answer-401728
rtarbinar
rtarbinar
Posted

Question owner

thanks, but it's all pretty speculative; anything substantive i can take to the client? ;) "wait for v20/21", or i saw something about a "nightly version"?

i don't wanna look a gift horse in the mouth, of course; i do appreciate the free service you provide here.

thanks, but it's all pretty speculative; anything substantive i can take to the client? ;) "wait for v20/21", or i saw something about a "nightly version"? i don't wanna look a gift horse in the mouth, of course; i do appreciate the free service you provide here.

Modified by rtarbinar

jscher2000
jscher2000
  • Top 10 Contributor
6303 solutions 51804 answers
Posted

Well, my eyes almost fell out when I looked at the site's JavaScript, so I don't think I'll be able to dig into it much deeper myself. Hopefully someone else has been following this issue more closely and can be more specific.

Well, my eyes almost fell out when I looked at the site's JavaScript, so I don't think I'll be able to dig into it much deeper myself. Hopefully someone else has been following this issue more closely and can be more specific.
jscher2000
jscher2000
  • Top 10 Contributor
6303 solutions 51804 answers
Posted

The flickering dots are somewhat similar to the problems with the square in this new thread: https://support.mozilla.org/en-US/que.../949482.

The flickering dots are somewhat similar to the problems with the square in this new thread: [https://support.mozilla.org/en-US/questions/949482].
rtarbinar
rtarbinar
Posted

Question owner

my sincere thanks for continuing to pursue this issue even after my initial pickiness. i can certainly understand that you don't want to end up with par-boiled eyeballs from staring at code all day!.

anyway, please let me know if there's any more information i can request from the client that might help. we also have a flash converter; might it be informative to convert the same animation to .swf and compare the output to the html5? for that matter, what about the original ,ppt?

just let me know. thanks again! -b

my sincere thanks for continuing to pursue this issue even after my initial pickiness. i can certainly understand that you don't want to end up with par-boiled eyeballs from staring at code all day!. anyway, please let me know if there's any more information i can request from the client that might help. we also have a flash converter; might it be informative to convert the same animation to .swf and compare the output to the html5? for that matter, what about the original ,ppt? just let me know. thanks again! -b