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Why can't I uncheck "remember passwords" in Security options

Posted

When I go to "Options" - "Security" the "Remember password for sites" checkbox is checked and the whole line is in a grey color and won't let me deselect the checkbox.

When I go to "Options" - "Security" the "Remember password for sites" checkbox is checked and the whole line is in a grey color and won't let me deselect the checkbox.

Additional System Details

Installed Plug-ins

  • Next Generation Java Plug-in 10.11.2 for Mozilla browsers
  • Shockwave Flash 11.5 r502
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.5
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Facebook Video Calling Plugin
  • 5.1.10411.0
  • NPWLPG
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0

More Information

the-edmeister
  • Top 10 Contributor
  • Moderator
3979 solutions 29937 answers

You aren't running in Private mode are you?

If that isn't the issue, which security suite are you running?

You aren't running in '''''Private''''' mode are you? If that isn't the issue, which security suite are you running?

Question owner

I am not in Private Browsing and I'm running Norton version 6.4.0.9. I recall unchecking it back when I first installed 18 (or maybe it was 17) but I think it greyed out after an automatic update???????

I am not in Private Browsing and I'm running Norton version 6.4.0.9. I recall unchecking it back when I first installed 18 (or maybe it was 17) but I think it greyed out after an automatic update???????
cor-el
  • Top 10 Contributor
  • Moderator
12504 solutions 115345 answers
See: *http://community.norton.com/t5/Norton-Toolbar-Norton-Identity/NIS-2013-Norton-Toolbar-Unselects-Firefox-Remember-Passwords/td-p/836598