Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My passwords don't dave even with the "save password" box checked in the "Options"then "Security" tab. How can I save passwords?

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by cor-el

more options

I have gone to "Options" then "Security" then checked the "Saved Passwords" checkbox. and yet it doesn't save my password. What can I do?

I have gone to "Options" then "Security" then checked the "Saved Passwords" checkbox. and yet it doesn't save my password. What can I do?

All Replies (1)

more options

Make sure that you do not run Firefox in permanent Private Browsing mode.

  • https://support.mozilla.com/kb/Private+Browsing
  • You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
  • To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
  • Deselect: [ ] "Permanent Private Browsing mode"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).