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Can't view received Yahoo Mail in FF 18 but works in IE - I have no add-ons no extensions also doesn't work in Safemode

Posted

I've tried all the fixes I could find on here and none have worked. I can view emails sent to me in IE but not in FF18. I tried safemode - same issue; I disabled all add-ons, extensions, and appearance - same issue; I restarted computer after each trial - same issue. So any other suggestion?

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0

More Information

cor-el
  • Top 10 Contributor
  • Moderator
10783 solutions 97036 answers

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Question owner

Nope, that didn't help. I even restarted the browser after clearing and deleting all cookies.

Question owner

I have figured out that if I try to forward the email message, I can view it there but without any formatting. Very Weird. Any help would be appreciated.

Question owner

Here are pics of the issue:

First a pic of the email message as seen in IE

2nd a pic of the message as seen in FF 18

3rd a pic of the message as seen when pressed forward in FF 18

Modified by mjgh06