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All of the sudden I am getting two windows when clicking on a link in Facebook. How can I stop this from happening? Please HELP

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  • Last reply by rejoyce518

rejoyce518
rejoyce518
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Today I discovered that when I was in facebook, and clicked on a link, anywhere, I would get a blank window and then another window would open up and have the links information on it. Things are really slow with this happening. I've checked out the popup tab, and I don't have it checked. There is nothing in the list either. PLEASE help me get rid of this problem. I have uninstalled firefox and reinstalled it. Would downloading an older version help?? Thank you for any help you can give me.

Today I discovered that when I was in facebook, and clicked on a link, anywhere, I would get a blank window and then another window would open up and have the links information on it. Things are really slow with this happening. I've checked out the popup tab, and I don't have it checked. There is nothing in the list either. PLEASE help me get rid of this problem. I have uninstalled firefox and reinstalled it. Would downloading an older version help?? Thank you for any help you can give me.

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cor-el
cor-el
  • Moderator
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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
rejoyce518
rejoyce518 Question owner
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Actually, I downloaded a new app today and just disabled it, and everything is working as it should now. So, I take it when I want to use the app, I enable it while using, and then disable it when I'm not, or is there anything I can do to make it work right all the time?? Thank you again for all your help. It is so very much appreciated!!!!