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Upgraded to latest Firefox version and ZOOM will not stay enabled on my Win 7 64 home.

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  • 1 has this problem
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  • Last reply by n3kas

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After I upgraded to the latest version of Firefox on my PC, I could no longer view the small type on the pages (i.e. my Verizon General Message Email Account). I had to constantly use the ZOOM feature to bring up the size of the printed page and there was no way that I could "save" teh optimum viewing size (like I enjoyed previously). When I exited a page (i.e. INBOX) and returned, it defaulted to a very small type. I tried to sue the RESTORE feature, but that did not help. I would exit the Browser and return, to no avail. The print size was always too small to view. Even here I have to ZOOM in order to see what I have typed. PLEASE HELP !!!

After I upgraded to the latest version of Firefox on my PC, I could no longer view the small type on the pages (i.e. my Verizon General Message Email Account). I had to constantly use the ZOOM feature to bring up the size of the printed page and there was no way that I could "save" teh optimum viewing size (like I enjoyed previously). When I exited a page (i.e. INBOX) and returned, it defaulted to a very small type. I tried to sue the RESTORE feature, but that did not help. I would exit the Browser and return, to no avail. The print size was always too small to view. Even here I have to ZOOM in order to see what I have typed. PLEASE HELP !!!

Chosen solution

Try to rename the content-prefs.sqlite file to content-prefs.sqlite.old (or delete the file) in the Profile Folder to reset the page zoom for all websites.

You can use an extension to set a default font size and page zoom on web pages.

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Chosen Solution

Try to rename the content-prefs.sqlite file to content-prefs.sqlite.old (or delete the file) in the Profile Folder to reset the page zoom for all websites.

You can use an extension to set a default font size and page zoom on web pages.

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I am an intermediate user when it comes to computers. I was overwhelmed to try and do the recommendations here. SO I kept going back in time until I was able to perform a System Restorm--AND THAT corrected the problem. I hope that solves the problem. Thanks to Cor-el for your efforts. n3kas