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Can no longer view CVS Pharmacy weekly ad as of 2 weeks ago in Firefox - works in Chrome

  • 3 replies
  • 1 has this problem
  • 4 views
  • Last reply by dak131

dak131
dak131
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Ad started not to work 2 weeks ago. I have updated Flash and Java and no luck. I got it to work in Chrome but it also does not work in Internet Explorer. Any help would be much appreciated.

Ad started not to work 2 weeks ago. I have updated Flash and Java and no luck. I got it to work in Chrome but it also does not work in Internet Explorer. Any help would be much appreciated.

Chosen solution

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

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All Replies (3)

user633449
user633449
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Chosen Solution

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

dak131
dak131 Question owner
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Thank you,

I had just finished doing that before I received your post. I also fixed settings us Adobe Flash Player Manager. Don't know how these got messed up but glad to have it fixed. Thanks again.

dak131
dak131 Question owner
more options

Thank you,

I had just finished doing that before I received your post. I also fixed settings us Adobe Flash Player Manager. Don't know how these got messed up but glad to have it fixed. Thanks again. Sorry posted the wrong place.