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The reload tab every 5 minutes isn't working.

Posted

When I set the reload tab to every 5 minutes and I go to a webpage the page won't let me scroll down and keeps going back to the top of the page. When I turn it off I can scroll down and it works properly. Why would this be happening. Any help appreciated. Thanks.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.5
  • Next Generation Java Plug-in 1.6.0_37 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Google Update
  • GEPlugin
  • 5.1.10411.0
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.4.634
  • np-mswmp
  • Intel Indeo® video 5.1 PD Plug-In

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:18.0) Gecko/20100101 Firefox/18.0

More Information

Tyler Downer
  • Administrator
  • Moderator
1164 solutions 6635 answers

Helpful Reply

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Reset Firefox – easily fix most problems article.

Did this fix your problems? Please report back to us!