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I missed the shift key and hit several keys in the bottom LH corner of my keyboard. Firefox split into several iterations and I had to reload.

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I missed the shift key and hit several keys in the bottom left hand corner of my keyboard. Firefox lost the tab I was was using and split into a separate iteration for each of the others (plus two I had closed). I couldn't get it back and had to close all but one of them and reconstruct all my tabs.

What had I done and how should I have recovered?

Chosen solution

First, you need to update to Firefox 18.0.1 Update Firefox to the latest version. The version you are on is buggy and insecure.

Second, it sounds like you may have entered tab groups. Use Tab Groups to organize a lot of tabs does that look familiar?

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Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.5
  • Google Update
  • Picasa plugin
  • 4.1.10329.0
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • iTunes Detector Plug-in
  • Bing Bar
  • eMusic DLM 4.1.3.2
  • Coupons, Inc. Coupon Printer Plugin
  • Coupons, Inc. Coupon Printer DLL
  • Java(TM) Platform SE binary
  • 6.0.12.1662
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • RealJukebox Netscape Plugin
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • Office Plugin for Netscape Navigator

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.0; rv:12.0) Gecko/20100101 Firefox/12.0

More Information

Troubleshooting Information
This page contains technical information that might be useful when you're
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Application Basics
Name
Firefox
Version
12.0
User Agent
Mozilla/5.0 (Windows NT 6.0; rv:12.0) Gecko/20100101 Firefox/12.0
Profile Directory
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
Adobe DLM (powered by getPlus(R))1.6.2.102true{E2883E8F-472F-4fb0-9522-AC9BF37916A7}Bing Bar5.0falsemsntoolbar@msn.comMicrosoft .NET Framework Assistant1.2.1false{20a82645-c095-46ed-80e3-08825760534b}Microsoft Default Manager2.1falseDefaultManager@MicrosoftRealPlayer Browser Record Plugin1.0false{ABDE892B-13A8-4d1b-88E6-365A6E755758}Search Helper Extension1.0false{27182e60-b5f3-411c-b545-b44205977502}
Important Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar0browser.cache.disk.capacity1048576browser.cache.disk.smart_size.first_runfalsebrowser.cache.disk.smart_size_cached_value1048576browser.display.background_color#C0C0C0browser.display.use_system_colorstruebrowser.history_expire_days.mirror180browser.places.importBookmarksHTMLfalsebrowser.places.importDefaultsfalsebrowser.places.leftPaneFolderId-1browser.places.migratePostDataAnnotationsfalsebrowser.places.smartBookmarksVersion2browser.places.updateRecentTagsUrifalsebrowser.startup.homepage_override.buildID20120420145725browser.startup.homepage_override.mstonerv:12.0extensions.lastAppVersion12.0font.name.serif.x-westernGaramondgeneral.useragent.extra.microsoftdotnet( .NET CLR 3.5.30729; .NET4.0C)network.cookie.prefsMigratedtrueplaces.database.lastMaintenance1357328679places.history.expiration.transient_current_max_pages53614places.last_vacuum1331982373print.print_printerHP Deskjet 2050 J510 seriesprint.printer_Dell_Photo_AIO_Printer_966.print_bgcolorfalseprint.printer_Dell_Photo_AIO_Printer_966.print_bgimagesfalseprint.printer_Dell_Photo_AIO_Printer_966.print_commandprint.printer_Dell_Photo_AIO_Printer_966.print_downloadfontstrueprint.printer_Dell_Photo_AIO_Printer_966.print_edge_bottom0print.printer_Dell_Photo_AIO_Printer_966.print_edge_left0print.printer_Dell_Photo_AIO_Printer_966.print_edge_right0print.printer_Dell_Photo_AIO_Printer_966.print_edge_top0print.printer_Dell_Photo_AIO_Printer_966.print_evenpagestrueprint.printer_Dell_Photo_AIO_Printer_966.print_footercenterprint.printer_Dell_Photo_AIO_Printer_966.print_footerleft&PTprint.printer_Dell_Photo_AIO_Printer_966.print_footerright&Dprint.printer_Dell_Photo_AIO_Printer_966.print_headercenterprint.printer_Dell_Photo_AIO_Printer_966.print_headerleft&Tprint.printer_Dell_Photo_AIO_Printer_966.print_headerright&Uprint.printer_Dell_Photo_AIO_Printer_966.print_in_colortrueprint.printer_Dell_Photo_AIO_Printer_966.print_margin_bottom0.354166656732559print.printer_Dell_Photo_AIO_Printer_966.print_margin_left0.354166656732559print.printer_Dell_Photo_AIO_Printer_966.print_margin_right0.354166656732559print.printer_Dell_Photo_AIO_Printer_966.print_margin_top0.354166656732559print.printer_Dell_Photo_AIO_Printer_966.print_oddpagestrueprint.printer_Dell_Photo_AIO_Printer_966.print_orientation0print.printer_Dell_Photo_AIO_Printer_966.print_pagedelay500print.printer_Dell_Photo_AIO_Printer_966.print_paper_data297print.printer_Dell_Photo_AIO_Printer_966.print_paper_height 11.00print.printer_Dell_Photo_AIO_Printer_966.print_paper_size262149print.printer_Dell_Photo_AIO_Printer_966.print_paper_size_type0print.printer_Dell_Photo_AIO_Printer_966.print_paper_size_unit1print.printer_Dell_Photo_AIO_Printer_966.print_paper_width 8.50print.printer_Dell_Photo_AIO_Printer_966.print_reversedfalseprint.printer_Dell_Photo_AIO_Printer_966.print_scaling 1.50print.printer_Dell_Photo_AIO_Printer_966.print_shrink_to_fittrueprint.printer_Dell_Photo_AIO_Printer_966.print_to_filefalseprint.printer_Dell_Photo_AIO_Printer_966.print_unwriteable_margin_bottom0print.printer_Dell_Photo_AIO_Printer_966.print_unwriteable_margin_left0print.printer_Dell_Photo_AIO_Printer_966.print_unwriteable_margin_right0print.printer_Dell_Photo_AIO_Printer_966.print_unwriteable_margin_top0print.printer_HP_Deskjet_2050_J510_series.print_bgcolorfalseprint.printer_HP_Deskjet_2050_J510_series.print_bgimagesfalseprint.printer_HP_Deskjet_2050_J510_series.print_commandprint.printer_HP_Deskjet_2050_J510_series.print_downloadfontstrueprint.printer_HP_Deskjet_2050_J510_series.print_edge_bottom0print.printer_HP_Deskjet_2050_J510_series.print_edge_left0print.printer_HP_Deskjet_2050_J510_series.print_edge_right0print.printer_HP_Deskjet_2050_J510_series.print_edge_top0print.printer_HP_Deskjet_2050_J510_series.print_evenpagestrueprint.printer_HP_Deskjet_2050_J510_series.print_footercenterprint.printer_HP_Deskjet_2050_J510_series.print_footerleft&PTprint.printer_HP_Deskjet_2050_J510_series.print_footerright&Dprint.printer_HP_Deskjet_2050_J510_series.print_headercenterprint.printer_HP_Deskjet_2050_J510_series.print_headerleft&Tprint.printer_HP_Deskjet_2050_J510_series.print_headerright&Uprint.printer_HP_Deskjet_2050_J510_series.print_in_colortrueprint.printer_HP_Deskjet_2050_J510_series.print_margin_bottom0.354166656732559print.printer_HP_Deskjet_2050_J510_series.print_margin_left0.354166656732559print.printer_HP_Deskjet_2050_J510_series.print_margin_right0.354166656732559print.printer_HP_Deskjet_2050_J510_series.print_margin_top0.354166656732559print.printer_HP_Deskjet_2050_J510_series.print_oddpagestrueprint.printer_HP_Deskjet_2050_J510_series.print_orientation0print.printer_HP_Deskjet_2050_J510_series.print_pagedelay500print.printer_HP_Deskjet_2050_J510_series.print_paper_data9print.printer_HP_Deskjet_2050_J510_series.print_paper_height 11.00print.printer_HP_Deskjet_2050_J510_series.print_paper_size_type0print.printer_HP_Deskjet_2050_J510_series.print_paper_size_unit1print.printer_HP_Deskjet_2050_J510_series.print_paper_width 8.50print.printer_HP_Deskjet_2050_J510_series.print_reversedfalseprint.printer_HP_Deskjet_2050_J510_series.print_scaling 1.50print.printer_HP_Deskjet_2050_J510_series.print_shrink_to_fittrueprint.printer_HP_Deskjet_2050_J510_series.print_to_filefalseprint.printer_HP_Deskjet_2050_J510_series.print_unwriteable_margin_bottom0print.printer_HP_Deskjet_2050_J510_series.print_unwriteable_margin_left0print.printer_HP_Deskjet_2050_J510_series.print_unwriteable_margin_right0print.printer_HP_Deskjet_2050_J510_series.print_unwriteable_margin_top0privacy.sanitize.migrateFx3Prefstruesecurity.enable_ssl2truesecurity.enable_tlsfalsesecurity.warn_viewing_mixedfalse
Graphics
Adapter Description256MB ATI Radeon X1300PROVendor ID0x1002Device ID0x7183Adapter RAMUnknownAdapter Driversatiumdag atiumdva atitmmxxDriver Version8.332.0.0Driver Date1-8-2007Direct2D EnabledBlocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer.DirectWrite Enabledfalse (0.0.0.0)ClearType ParametersClearType parameters not foundWebGL RendererBlocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer.GPU Accelerated Windows0. Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer.

Tyler Downer
  • Administrator
  • Moderator
1164 solutions 6629 answers

Chosen Solution

First, you need to update to Firefox 18.0.1 Update Firefox to the latest version. The version you are on is buggy and insecure.

Second, it sounds like you may have entered tab groups. Use Tab Groups to organize a lot of tabs does that look familiar?

Question owner

Thanks for your quick reply Tylerdowner,

It's very likely I did hit Ctrl/Shift and E instead of Shift/E. I can't remember which letter I was going for because of the shock when it all fell apart. I'm sure the first conversational computer I worked on (System Ten!) must have had a different keyboard layout because I'm always pressing Caps Lock instead of Shift on these new-fangled ones.

I didn't realise how out of date I was on Firefox 12 and have already downloaded Firefox 18 ready to upgrade.

Thanks again, Paul