Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

homepage not opening only "new tab" button showing

  • 1 reply
  • 4 have this problem
  • 1 view
  • Last reply by cor-el

more options

To whom it may concern:

I noticed some problems with Firefox 18.0.1.

I closed the browser using the "exit" button(not a button but you know what I mean) and the next time I opened the browser instead of my "Home Page" being the first thing I see I instead see a tab with the words "New Tab" and a totally blank page ie white page. When I click on the "Create a new tab" button a new tab does open and my home page is on that tab but isn't on the very first tab.

Another problem is that my tabs are gone from my last session when I re-open the browser. Yes, I have it set up in options that Firefox is "supposed" to show my windows and tabs from my last session and that is NOT happening. I also tried closing the browser using the red "X" and still have the same results. Had I known this was going to be an issue I would have stayed with version 17!!!

To whom it may concern: I noticed some problems with Firefox 18.0.1. I closed the browser using the "exit" button(not a button but you know what I mean) and the next time I opened the browser instead of my "Home Page" being the first thing I see I instead see a tab with the words "New Tab" and a totally blank page ie white page. When I click on the "Create a new tab" button a new tab does open and my home page is on that tab but isn't on the very first tab. Another problem is that my tabs are gone from my last session when I re-open the browser. Yes, I have it set up in options that Firefox is "supposed" to show my windows and tabs from my last session and that is NOT happening. I also tried closing the browser using the red "X" and still have the same results. Had I known this was going to be an issue I would have stayed with version 17!!!

All Replies (1)

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.