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clearing the history causes the enter key and search button not to work

Posted

If I clear my history and set my browser to never remember or suggest websites, the search button doesn't work. I can click on it but nothing happens. In addition, if I simply use the enter key from my keyboard, that doesn't work either. I have to reset firefox and then the new version will work (but if I go back and change all my history settings again and then it stops working). Please help.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • Adobe PDF Plug-In For Firefox and Netscape "9.5.3"
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.5
  • iTunes Detector Plug-in
  • Next Generation Java Plug-in 1.6.0_32 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • 4.1.10329.0
  • ActiveTouch General Plugin Container Version 105
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:19.0) Gecko/20100101 Firefox/19.0

More Information

iamjayakumars
  • Top 10 Contributor
412 solutions 4871 answers

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Reset Firefox – easily fix most problems article.

Did this fix your problems? Please report back to us!

Question owner

I did the reset as you mentioned and it works until I clear the history and set the "never remember" functionality. It will be a pain for me to have to do this every time I open Firefox. Help!