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clearing the history causes the enter key and search button not to work

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  • 14 have this problem
  • Last reply by leesan

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If I clear my history and set my browser to never remember or suggest websites, the search button doesn't work. I can click on it but nothing happens. In addition, if I simply use the enter key from my keyboard, that doesn't work either. I have to reset firefox and then the new version will work (but if I go back and change all my history settings again and then it stops working). Please help.

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The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

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I did the reset as you mentioned and it works until I clear the history and set the "never remember" functionality. It will be a pain for me to have to do this every time I open Firefox. Help!