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how do i stop the "Opening Ads" download javascript file everytime i access a website which uses googledoubleclick ads??

Posted

Every time a access a website which has embedded googledoubleclick ads in it, i get this pop up-like thing which tells me to download a javascript file called "ads", from http://googleads.g.doubleclick.net and it asks me to save it... i would love to send a screenshot, but this question text area doesn't allow me...

therefore, i have uploaded the snapshot .jpeg file on my website so you can see it. This has been bothering me a lot, sometimes there are pages which have embedded 5 ads, and i get a pop up for each ad. Mind you, it's not the window popup that you get, it's a download popup...

snapshot link: http://www.avosarafian.com/snapshot.jpg

regards, Amjo

Every time a access a website which has embedded googledoubleclick ads in it, i get this pop up-like thing which tells me to download a javascript file called "ads", from http://googleads.g.doubleclick.net and it asks me to save it... i would love to send a screenshot, but this question text area doesn't allow me... therefore, i have uploaded the snapshot .jpeg file on my website so you can see it. This has been bothering me a lot, sometimes there are pages which have embedded 5 ads, and i get a pop up for each ad. Mind you, it's not the window popup that you get, it's a download popup... snapshot link: http://www.avosarafian.com/snapshot.jpg regards, Amjo

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • Next Generation Java Plug-in 10.11.2 for Mozilla browsers
  • Google Update
  • iTunes Detector Plug-in
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.0
  • 4.1.10329.0
  • Plug-in for detecting Nero Kwik Media.
  • NPWLPG
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0

More Information

there is no trouble shoot information for this.

Tyler Downer
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  • Administrator
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1263 solutions 8346 answers

Helpful Reply

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.'' To Reset Firefox do the following: #Go to Firefox > Help > Troubleshooting Information. #Click the "Reset Firefox" button. #Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish. #Firefox will open with all factory defaults applied. Further information can be found in the [[Reset Firefox – easily fix most problems]] article. Did this fix your problems? Please report back to us!

Question owner

Alright! deal... will do this now, and report back immediately.

regards, Amjo

Alright! deal... will do this now, and report back immediately. regards, Amjo

Question owner

Thank you!... this solved my problem. Worked like a charm!

Thank you!... this solved my problem. Worked like a charm!
cor-el
  • Top 10 Contributor
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12751 solutions 117168 answers

If it happens again then you can first try some basic steps like these:


Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
If it happens again then you can first try some basic steps like these: ---- Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files. *Press and hold Shift and left-click the Reload button. *Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux) *Press "Command + Shift + R" (MAC) ---- Clear the cache and the cookies from sites that cause problems. "Clear the Cache": *Tools > Options > Advanced > Network > Cached Web Content: "Clear Now" "Remove Cookies" from sites causing problems: *Tools > Options > Privacy > Cookies: "Show Cookies" ---- Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance). *Do NOT click the Reset button on the Safe mode start window or otherwise make changes. *https://support.mozilla.org/kb/Safe+Mode *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Question owner

i unmarked this problem as "Solved" since that error is back again... i currently have no extensions nor themes installed, so basically Cor-el's solution also didn't work (which i thank you for providing the option, by the way.)

would it help if i provided the link to see for yourself?! i hope it does:

anwyay.. hope it helps... i'm resetting everytime since it's just one button. error disappears for a while, then after a long usage, it comes back.

cheerz, amjo

i unmarked this problem as "Solved" since that error is back again... i currently have no extensions nor themes installed, so basically Cor-el's solution also didn't work (which i thank you for providing the option, by the way.) would it help if i provided the link to see for yourself?! i hope it does: * http://www.alquds.com/ anwyay.. hope it helps... i'm resetting everytime since it's just one button. error disappears for a while, then after a long usage, it comes back. cheerz, amjo
cor-el
  • Top 10 Contributor
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12751 solutions 117168 answers

Did you try the other suggestions about the clearing or bypassing cache?

Which security software (firewall, anti-virus) do you have?

Does it has any advanced setting to block (possibly ad related) content?

Did you try the other suggestions about the clearing or bypassing cache? Which security software (firewall, anti-virus) do you have? Does it has any advanced setting to block (possibly ''ad'' related) content?

Question owner

Dear Cor-el,

yes, i have tried every cache clearing techniques you posted. in fact, i do clear the cache on a regular basis, since im a web-developer myself. comes in handy when debugging.

security software: Windows Defender Version: 4.0.9200.16384 Antimalware Client Version: 4.0.9200.16384 Engine Version: 1.1.9103.0 Antivirus definition: 1.143.681.0 (up-to-date) Antispyware definition: 1.143.681.0

reminding you i run on windows 8.

if it helps, i have removed all the extensions. i don't have any extensions installed since this issue occurred, so that i can eliminate the possibility of extensions causing this problem.

however, it recently occurred to me that the Java SE7 U11 may be the issue behind this whole problem since i really don't see this issue being posted online; and this java security update issue is quite common.

you think that would be a lead?!

Dear Cor-el, yes, i have tried every cache clearing techniques you posted. in fact, i do clear the cache on a regular basis, since im a web-developer myself. comes in handy when debugging. '''security software: ''' Windows Defender Version: 4.0.9200.16384 Antimalware Client Version: 4.0.9200.16384 Engine Version: 1.1.9103.0 Antivirus definition: 1.143.681.0 (up-to-date) Antispyware definition: 1.143.681.0 reminding you i run on windows 8. if it helps, i have removed all the extensions. i don't have any extensions installed since this issue occurred, so that i can eliminate the possibility of extensions causing this problem. however, it recently occurred to me that the Java SE7 U11 may be the issue behind this whole problem since i really don't see this issue being posted online; and this java security update issue is quite common. you think that would be a lead?!
cor-el
  • Top 10 Contributor
  • Moderator
12751 solutions 117168 answers

Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.

Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.