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new tab about:home search does not work

Posted

I installed 18.0 today. I have it set up to open FF search page (about:home) when I open a new tab. This search page no longer functions; I can input search terms, but neither the search button nor enter does anything. It just sits there.

I tried the steps outlined here: https://support.mozilla.org/en-US/questions/934580?esab=a&as=aaq It didn't help. I also tried addons disabled. No go.

Modified by stevieray

Chosen solution

OK. Found the problem. It was Tab Mix Plus.

Options > Tabs > Tab Mix Plus Options > New Tabs > address: was reset during the upgrade to "home:newtab" while the browser.newtab.url was "about:home". Set them both to about:home and now it works fine.

(Note: I don't know why disabling addons didn't work... it should have disabled Tab Mix Plus and eliminated the conflict.)

EDIT. Yes, I restarted the browser. And I had tried both of those other steps before I asked for help... see the link in my original question.

Thanks for the help, cor-el.

Read this answer in context 1

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Windows Activation Technologies Plugin for Mozilla
  • Foxit Reader Plug-In For Firefox and Netscape
  • 5.1.10411.0
  • The Hulu Desktop Plugin allows Hulu.com to integrate with the Hulu Desktop application.
  • PDF-XChange Viewer Netscape Gecko Plugin

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0

More Information

Application Basics
Name
Firefox
Version
18.0
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
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true
{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
BetterPrivacy
1.68
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{d40f5e7b-d2cf-4856-b441-cc613eeffbe3}
DOM Inspector
2.0.13
true
inspector@mozilla.org
Inspect Context
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true
inspectcontext@max.max
InspectThis
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inspectthis@mackay.dyndns.info
LastPass
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true
support@lastpass.com
Nightly Tester Tools
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{8620c15f-30dc-4dba-a131-7c5d20cf4a29}
ShowIP
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{3e9bb2a7-62ca-4efa-a4e6-f6f6168a652d}
Tab Mix Plus
0.4.0.4pre.121231a
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{dc572301-7619-498c-a57d-39143191b318}
Web Developer
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{c45c406e-ab73-11d8-be73-000a95be3b12}
Xmarks
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true
foxmarks@kei.com
DownloadHelper
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false
{b9db16a4-6edc-47ec-a1f4-b86292ed211d}
Ghostery
2.8.3
false
firefox@ghostery.com
Mozilla Safe Browsing
2.0.14
false
{1F0D8B9A-C8AE-11E1-8270-B8AC6F996F26}
pdfit
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service@touchpdf.com
Saved Password Editor
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false
savedpasswordeditor@daniel.dawson
Stylish
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{46551EC9-40F0-4e47-8E18-8E5CF550CFB8}
Important Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.cache.disk.capacity
1048576
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size_cached_value
1048576
browser.history_expire_days.mirror
180
browser.places.importBookmarksHTML
false
browser.places.smartBookmarksVersion
4
browser.search.openintab
true
browser.search.useDBForOrder
true
browser.sessionstore.interval
600000
browser.sessionstore.max_tabs_undo
200
browser.sessionstore.resume_from_crash
false
browser.startup.homepage
http://us.mg4.mail.yahoo.com/neo/launch?.rand=dvrsves821l71&ufb=1|http://wm44.inbox.com/index.aspx?_cu=FlyFIJ8x5nBnw2CBd
browser.startup.homepage_override.buildID
20130104151925
browser.startup.homepage_override.mstone
18.0
browser.tabs.closeWindowWithLastTab
false
browser.tabs.onTop
false
browser.tabs.selectOwnerOnClose
false
browser.tabs.warnOnOpen
false
dom.disable_window_move_resize
true
dom.event.contextmenu.enabled
false
dom.ipc.plugins.enabled
false
extensions.checkCompatibility
false
extensions.checkCompatibility.3.6
true
extensions.checkCompatibility.3.6b
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extensions.checkCompatibility.3.6p
true
extensions.checkCompatibility.3.6pre
true
extensions.checkCompatibility.3.7a
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extensions.checkCompatibility.4.0
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extensions.checkCompatibility.4.0b
true
extensions.checkCompatibility.4.0p
true
extensions.checkCompatibility.4.0pre
true
extensions.lastAppVersion
18.0
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sputnik 2.5.0.148
gfx.direct2d.disabled
true
keyword.URL
http://go.mail.ru/search?utf8in=1&fr=fftbUFix&q=
layers.acceleration.disabled
true
network.cookie.cookieBehavior
1
network.cookie.lifetimePolicy
1
network.cookie.prefsMigrated
true
network.http.pipelining
true
network.http.pipelining.maxrequests
8
network.http.proxy.pipelining
true
places.database.lastMaintenance
1357696441
places.history.expiration.transient_current_max_pages
104858
places.history.expiration.transient_optimal_database_size
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places.last_vacuum
1296401937
print.print_printer
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print.printer_HP_Photosmart_C5500_series.print_footerleft
&PT
print.printer_HP_Photosmart_C5500_series.print_footerright
&D
print.printer_HP_Photosmart_C5500_series.print_headercenter
print.printer_HP_Photosmart_C5500_series.print_headerleft
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print.printer_HP_Photosmart_C5500_series.print_headerright
&U
print.printer_HP_Photosmart_C5500_series.print_in_color
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0.5
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0.5
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0
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50
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1
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privacy.clearOnShutdown.sessions
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privacy.cpd.extensions-tabmix
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privacy.sanitize.sanitizeOnShutdown
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security.default_personal_cert
Select Automatically
security.disable_button.openCertManager
false
security.disable_button.openDeviceManager
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security.OCSP.require
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security.OCSP.signingCA
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security.warn_viewing_mixed
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Graphics
Adapter Description
NVIDIA GeForce 9800 GTX+
Adapter Drivers
nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Adapter RAM
512
Device ID
0x0613
Direct2D Enabled
no information
DirectWrite Enabled
false (6.1.7601.17789)
Driver Date
12-3-2012
Driver Version
9.18.13.1070
GPU #2 Active
false
GPU Accelerated Windows
0/1 Basic no information
Vendor ID
0x10de
WebGL Renderer
Google Inc. -- ANGLE (NVIDIA GeForce 9800 GTX+)
AzureCanvasBackend
cairo
AzureContentBackend
none
AzureFallbackCanvasBackend
none
JavaScript
Incremental GC
true
Accessibility
Activated
false
Prevent Accessibility
0
Library Versions
Expected minimum version
Version in use
NSPR
4.9.4
4.9.4
NSS
3.14.1.0 Basic ECC
3.14.1.0 Basic ECC
NSSSMIME
3.14.1.0 Basic ECC
3.14.1.0 Basic ECC
NSSSSL
3.14.1.0 Basic ECC
3.14.1.0 Basic ECC
NSSUTIL
3.14.1.0
3.14.1.0

cor-el
  • Top 10 Contributor
  • Moderator
10759 solutions 96840 answers

Try to reset some preferences to the default with the SearchReset extension:

Note that the SearchReset extension only runs once and then uninstalls automatically, so it won't show on the "Firefox > Add-ons" page (about:addons).

You need to close and restart Firefox to make the about:home page work properly.


If this didn't help then try this:

Reset the browser.startup.homepage_override.mstone pref via the right-click context menu to the default on the about:config page and close and restart Firefox to restore the about:home page to its default.

  1. Open the about:config page via the location bar
  2. Type in the Filter bar: mstone
  3. Right-click the browser.startup.homepage_override.mstone line and select: Reset
  4. Close and restart Firefox

If this didn't help then delete the delete the chromeappsstore.sqlite file in the Firefox Profile Folder and repeat the above.

Modified by cor-el

Question owner

Thanks for the reply, cor-el.

I just tried the search reset addon. No help.

I found that if I manually change browser.newtab.url from about:home to another search engine (like www.google.com or www.bing.com) it works just fine. Interesting.

cor-el
  • Top 10 Contributor
  • Moderator
10759 solutions 96840 answers

Did you restart Firefox after installing SearchReset?

Did you try the second suggestion and reset the browser.startup.homepage_override.mstone pref on the about:config page and close and restart Firefox?

Chosen Solution

OK. Found the problem. It was Tab Mix Plus.

Options > Tabs > Tab Mix Plus Options > New Tabs > address: was reset during the upgrade to "home:newtab" while the browser.newtab.url was "about:home". Set them both to about:home and now it works fine.

(Note: I don't know why disabling addons didn't work... it should have disabled Tab Mix Plus and eliminated the conflict.)

EDIT. Yes, I restarted the browser. And I had tried both of those other steps before I asked for help... see the link in my original question.

Thanks for the help, cor-el.

Modified by stevieray

cor-el
  • Top 10 Contributor
  • Moderator
10759 solutions 96840 answers

If prefs were set incorrectly by an extension then starting in Safe mode wouldn't reset them to meaningful value (safe mode doesn't affect prefs).