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Michael's Weekly Ad does not load in Firefox, but it loads in Internet Explorer

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by alan_r

clungstr
clungstr

My wife and I have different computers, and she is interested in many ads for craft stores and the like. As such, she's been telling me how the Michael's Weekly Ad (http://weeklyad.michaels.com) does not load on her computer. Just for a kick, I thought I'd try it on mine, fully expecting it not to load, but then it did. I have double-checked everything I can think of; I have completely updated her add-ons (which turned out to be useless anyway because after disabling ALL of mine, the ad still loaded), I checked to make sure our version of Firefox match, and I have tried using search engines (Google) to locate any similar problems to no avail. Is there any explanation available (and ideally fixing whatever is wrong)?

My wife and I have different computers, and she is interested in many ads for craft stores and the like. As such, she's been telling me how the Michael's Weekly Ad (http://weeklyad.michaels.com) does not load on her computer. Just for a kick, I thought I'd try it on mine, fully expecting it not to load, but then it did. I have double-checked everything I can think of; I have completely updated her add-ons (which turned out to be useless anyway because after disabling ALL of mine, the ad still loaded), I checked to make sure our version of Firefox match, and I have tried using search engines (Google) to locate any similar problems to no avail. Is there any explanation available (and ideally fixing whatever is wrong)?

Chosen solution

A lot of content on that page is loaded via JavaScript, so she may be blocking some scripts on that page if it sin't displaying prolerly.

If you use extensions (Tools > Add-ons > Extensions) like Adblock Plus or NoScript or Flash Block that can block content then make sure that such extensions aren't blocking content.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.
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All Replies (2)

cor-el
cor-el
  • Moderator

Chosen Solution

A lot of content on that page is loaded via JavaScript, so she may be blocking some scripts on that page if it sin't displaying prolerly.

If you use extensions (Tools > Add-ons > Extensions) like Adblock Plus or NoScript or Flash Block that can block content then make sure that such extensions aren't blocking content.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.
alan_r
alan_r

This busy site loads correctly for me, slowly, in IE9, Opera and Google Chrome. With AdBlockPlus enabled and disabled(I don't have NoScript) it works slowly in Firefox but with an odd format with everything running deeply down the right side of the page. If cor-el's suggestions don't work, it could be worth getting directly in touch with Michaels.