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Now Java is updated throughout my computer but the test site at their homepage indicates I don't have it.

Posted

Wanted to let you nice people know who tried to help me that Java put up another new update (gee, I wonder why?) and after several installs and removal of older Java, it finally took. Everything matches in my computer where it's supposed to be except for one thing. Someone who had earlier answered my question told me to go to the Java homepage and test there to see what version I had. After Java properly installed and plug-in page and my add-on page and my installed programs all jived, I went to Java to just check if it reflected my new version and it doesn't. It bounces to a page saying why Java isn't working. Well, duh. I have news for it, I have it done. I think these things are done to drive us crazy. LOL! Anyway, just wanted to let you know the latest and thanks!

Additional System Details

Installed Plug-ins

  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Shockwave Flash 11.5 r502
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • 5.1.10411.0
  • DRM Netscape Network Object
  • DRM Store Netscape Plugin
  • Npdsplay dll

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:8.0) Gecko/20100101 Firefox/8.0

More Information

Question owner

I can't just type *about plug-ins* alone in the address bar I need a web address for that. Unless you're asking me to copy and paste my mozilla plug-in page. Sorry, you're dealing with a person that's not very technical. Most of what I know, I've learned on my own. Thanks

Tyler Downer
  • Administrator
  • Moderator
1164 solutions 6635 answers

Yes you can, type "about:plugins" (without quotes) into the address bar, then press Enter. It will take you to a page that shows every plugin (flash, java, etc.) that Firefox has installed. Select that whole page, copy it, then paste it here please.

Question owner

If you mean where I type a web address, I tried that and it doesn't work. If I do it in the search area, it just gives me a whole list of things talking about plug-ins plus my Mozilla plug-in site.

Question owner

Here is my Mozilla Plug--in site I have bookmarked.

Mozilla Firefox visit mozilla

   Firefox Free Download

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Keeping your third-party plugins up to date helps Firefox run safely and smoothly.

   Step 1: Click Update to update a plugin.
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Plugin Details Status Action The plugins listed below are up to date Plugin Icon Windows Media Player Plug-in Dynamic Link Library Npdsplay dll 3.0.2.629 Up to Date Plugin Icon Silverlight Plug-In 5.1.10411.0 5.1.10411.0 Up to Date Plugin Icon Adobe Acrobat Adobe PDF Plug-In For Firefox and Netscape 10.1.4 10.1.4.38 Up to Date Plugin Icon QuickTime Plug-in 7.7.3 The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site. 7.7.3.0 Up to Date Plugin Icon Shockwave Flash Shockwave Flash 11.5 r502 11.5.502.135 Up to Date Plugin Icon Java Deployment Toolkit 7.0.100.18 NPRuntime Script Plug-in Library for Java(TM) Deploy 1.7.0.10 Up to Date Plugin Icon Microsoft® DRM DRM Netscape Network Object Unknown plugin Research Plugin Tips

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Tyler Downer
  • Administrator
  • Moderator
1164 solutions 6635 answers

Well then you aren't typing it in right or something is seriously wrong with your Firefox. Have you Reset it? Reset Firefox – easily fix most problems? Try to do that, then go to about:plugins in the address bar again. Don't put in any http, or www or anything, just delete everything in the address bar, type in about:plugins (and nothing else) then press the enter key

Question owner

I went and sent you a copy of my plug-in page. I'll go see about the re-setting thing.

Tyler Downer
  • Administrator
  • Moderator
1164 solutions 6635 answers

No you didn't actually, you sent me a copy of the plugin check page, which isn't what I asked for. Reset firefox, then go to about:plugins and give me a copy of that.

Question owner

Yes, I know what I sent. I thought that may help. But I don't need to re-set FF, especially after I read what I could do to all my settings. My computer may be set up differently. I got what you wanted under my troubleshoot page about plugins that way. Sending you that in a separate page now.

Question owner

I've been trying to send this too you but support is saying it's too many words.

Question owner

Can't eliminate anything from the enabled page or you won't see it. I'm going to try and send it to you in 2 parts. This is what you wanted to see.

Question owner

Enabled plugins

Java Deployment Toolkit 7.0.100.18

   File: npdeployJava1.dll
   Version: 10.10.2.18
   NPRuntime Script Plug-in Library for Java(TM) Deploy

MIME Type Description Suffixes application/java-deployment-toolkit Shockwave Flash

   File: NPSWF32_11_5_502_135.dll
   Version: 11.5.502.135
   Shockwave Flash 11.5 r502

MIME Type Description Suffixes application/x-shockwave-flash Adobe Flash movie swf application/futuresplash FutureSplash movie spl QuickTime Plug-in 7.7.3

   File: npqtplugin7.dll
   Version: 7.7.3.0
   The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

MIME Type Description Suffixes image/x-quicktime QuickTime image qtif,qti image/x-sgi SGI image sgi,rgb image/x-targa TGA image targa,tga image/tiff TIFF image tif,tiff image/x-tiff TIFF image tif,tiff image/jp2 JPEG2000 image jp2 image/jpeg2000 JPEG2000 image jp2 image/jpeg2000-image JPEG2000 image jp2 image/x-jpeg2000-image JPEG2000 image jp2 QuickTime Plug-in 7.7.3

   File: npqtplugin7.dll
   Version: 7.7.3.0
   The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

MIME Type Description Suffixes image/x-quicktime QuickTime image qtif,qti image/x-sgi SGI image sgi,rgb image/x-targa TGA image targa,tga image/tiff TIFF image tif,tiff image/x-tiff TIFF image tif,tiff image/jp2 JPEG2000 image jp2 image/jpeg2000 JPEG2000 image jp2 image/jpeg2000-image JPEG2000 image jp2 image/x-jpeg2000-image JPEG2000 image jp2 QuickTime Plug-in 7.7.3

   File: npqtplugin6.dll
   Version: 7.7.3.0
   The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

MIME Type Description Suffixes video/sd-video SD video sdv application/x-mpeg AMC media amc video/mp4 MPEG-4 media mp4 audio/mp4 MPEG-4 media mp4 video/x-m4v Video m4v image/x-macpaint MacPaint image pntg,pnt,mac image/pict PICT image pict,pic,pct image/x-pict PICT image pict,pic,pct image/png PNG image png image/x-png PNG image png QuickTime Plug-in 7.7.3

   File: npqtplugin6.dll
   Version: 7.7.3.0
   The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

MIME Type Description Suffixes video/sd-video SD video sdv application/x-mpeg AMC media amc video/mp4 MPEG-4 media mp4 audio/mp4 MPEG-4 media mp4 video/x-m4v Video m4v image/x-macpaint MacPaint image pntg,pnt,mac image/pict PICT image pict,pic,pct image/x-pict PICT image pict,pic,pct image/png PNG image png image/x-png PNG image png QuickTime Plug-in 7.7.3

   File: npqtplugin5.dll
   Version: 7.7.3.0
   The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

MIME Type Description Suffixes audio/x-m4a AAC audio m4a audio/x-m4p AAC audio m4p audio/x-m4b AAC audio book m4b audio/mpeg MPEG audio mpeg,mpg,m1s,m1a,mp2,mpm,mpa,m2a audio/x-mpeg MPEG audio mpeg,mpg,m1s,m1a,mp2,mpm,mpa,m2a video/3gpp2 3GPP2 media 3g2,3gp2 audio/3gpp2 3GPP2 media 3g2,3gp2 QuickTime Plug-in 7.7.3

   File: npqtplugin5.dll
   Version: 7.7.3.0
   The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

MIME Type Description Suffixes audio/x-m4a AAC audio m4a audio/x-m4p AAC audio m4p audio/x-m4b AAC audio book m4b audio/mpeg MPEG audio mpeg,mpg,m1s,m1a,mp2,mpm,mpa,m2a audio/x-mpeg MPEG audio mpeg,mpg,m1s,m1a,mp2,mpm,mpa,m2a video/3gpp2 3GPP2 media 3g2,3gp2 audio/3gpp2 3GPP2 media 3g2,3gp2 QuickTime Plug-in 7.7.3

   File: npqtplugin4.dll
   Version: 7.7.3.0
   The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

MIME Type Description Suffixes audio/ac3 AC3 audio ac3 audio/x-ac3 AC3 audio ac3 video/x-mpeg MPEG media mpeg,mpg,m1s,m1v,m1a,m75,m15,mp2,mpm,mpv,mpa video/mpeg MPEG media mpeg,mpg,m1s,m1v,m1a,m75,m15,mp2,mpm,mpv,mpa video/3gpp 3GPP media 3gp,3gpp audio/3gpp 3GPP media 3gp,3gpp QuickTime Plug-in 7.7.3

   File: npqtplugin4.dll
   Version: 7.7.3.0
   The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

MIME Type Description Suffixes audio/ac3 AC3 audio ac3 audio/x-ac3 AC3 audio ac3 video/x-mpeg MPEG media mpeg,mpg,m1s,m1v,m1a,m75,m15,mp2,mpm,mpv,mpa video/mpeg MPEG media mpeg,mpg,m1s,m1v,m1a,m75,m15,mp2,mpm,mpv,mpa video/3gpp 3GPP media 3gp,3gpp audio/3gpp 3GPP media 3gp,3gpp QuickTime Plug-in 7.7.3

   File: npqtplugin3.dll
   Version: 7.7.3.0
   The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

MIME Type Description Suffixes audio/mid MIDI mid,midi,smf,kar audio/x-midi MIDI mid,midi,smf,kar audio/midi MIDI mid,midi,smf,kar audio/vnd.qcelp QUALCOMM PureVoice audio qcp audio/x-gsm GSM audio gsm audio/AMR AMR audio AMR audio/aac AAC audio aac,adts audio/x-aac AAC audio aac,adts audio/x-caf CAF audio caf QuickTime Plug-in 7.7.3

   File: npqtplugin3.dll
   Version: 7.7.3.0
   The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

MIME Type Description Suffixes audio/mid MIDI mid,midi,smf,kar audio/x-midi MIDI mid,midi,smf,kar audio/midi MIDI mid,midi,smf,kar audio/vnd.qcelp QUALCOMM PureVoice audio qcp audio/x-gsm GSM audio gsm audio/AMR AMR audio AMR audio/aac AAC audio aac,adts audio/x-aac AAC audio aac,adts audio/x-caf CAF audio caf QuickTime Plug-in 7.7.3

   File: npqtplugin2.dll
   Version: 7.7.3.0
   The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

Question owner

MIME Type Description Suffixes video/quicktime QuickTime Movie mov,qt,mqv video/flc AutoDesk Animator flc,fli,cel audio/x-wav WAVE audio wav,bwf audio/wav WAVE audio wav,bwf audio/aiff AIFF audio aiff,aif,aifc,cdda audio/x-aiff AIFF audio aiff,aif,aifc,cdda audio/basic uLaw/AU audio au,snd,ulw QuickTime Plug-in 7.7.3

   File: npqtplugin2.dll
   Version: 7.7.3.0
   The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

MIME Type Description Suffixes video/quicktime QuickTime Movie mov,qt,mqv video/flc AutoDesk Animator flc,fli,cel audio/x-wav WAVE audio wav,bwf audio/wav WAVE audio wav,bwf audio/aiff AIFF audio aiff,aif,aifc,cdda audio/x-aiff AIFF audio aiff,aif,aifc,cdda audio/basic uLaw/AU audio au,snd,ulw QuickTime Plug-in 7.7.3

   File: npqtplugin.dll
   Version: 7.7.3.0
   The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

MIME Type Description Suffixes application/sdp SDP stream descriptor sdp application/x-sdp SDP stream descriptor sdp application/x-rtsp RTSP stream descriptor rtsp,rts video/quicktime QuickTime Movie mov,qt video/x-msvideo Video For Windows avi,vfw video/msvideo Video For Windows avi,vfw video/avi Video For Windows avi,vfw QuickTime Plug-in 7.7.3

   File: npqtplugin.dll
   Version: 7.7.3.0
   The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

MIME Type Description Suffixes application/sdp SDP stream descriptor sdp application/x-sdp SDP stream descriptor sdp application/x-rtsp RTSP stream descriptor rtsp,rts video/quicktime QuickTime Movie mov,qt video/x-msvideo Video For Windows avi,vfw video/msvideo Video For Windows avi,vfw video/avi Video For Windows avi,vfw Adobe Acrobat

   File: nppdf32.dll
   Version: 10.1.4.38
   Adobe PDF Plug-In For Firefox and Netscape 10.1.4

MIME Type Description Suffixes application/pdf Acrobat Portable Document Format pdf application/vnd.adobe.pdfxml Adobe PDF in XML Format pdfxml application/vnd.adobe.x-mars Adobe PDF in XML Format mars application/vnd.fdf Acrobat Forms Data Format fdf application/vnd.adobe.xfdf XML Version of Acrobat Forms Data Format xfdf application/vnd.adobe.xdp+xml Acrobat XML Data Package xdp application/vnd.adobe.xfd+xml Adobe FormFlow99 Data File xfd Adobe Acrobat

   File: nppdf32.dll
   Version: 10.1.4.38
   Adobe PDF Plug-In For Firefox and Netscape 10.1.4

MIME Type Description Suffixes application/pdf Acrobat Portable Document Format pdf application/vnd.adobe.pdfxml Adobe PDF in XML Format pdfxml application/vnd.adobe.x-mars Adobe PDF in XML Format mars application/vnd.fdf Acrobat Forms Data Format fdf application/vnd.adobe.xfdf XML Version of Acrobat Forms Data Format xfdf application/vnd.adobe.xdp+xml Acrobat XML Data Package xdp application/vnd.adobe.xfd+xml Adobe FormFlow99 Data File xfd Adobe Acrobat

   File: nppdf32.dll
   Version: 10.1.4.38
   Adobe PDF Plug-In For Firefox and Netscape 10.1.4

MIME Type Description Suffixes application/pdf Acrobat Portable Document Format pdf application/vnd.adobe.pdfxml Adobe PDF in XML Format pdfxml application/vnd.adobe.x-mars Adobe PDF in XML Format mars application/vnd.fdf Acrobat Forms Data Format fdf application/vnd.adobe.xfdf XML Version of Acrobat Forms Data Format xfdf application/vnd.adobe.xdp+xml Acrobat XML Data Package xdp application/vnd.adobe.xfd+xml Adobe FormFlow99 Data File xfd Silverlight Plug-In

   File: npctrl.dll
   Version: 5.1.10411.0
   5.1.10411.0

MIME Type Description Suffixes application/x-silverlight npctrl scr application/x-silverlight-2 Microsoft® DRM

   File: npdrmv2.dll
   Version: 9.0.0.4503
   DRM Netscape Network Object

MIME Type Description Suffixes application/x-drm-v2 Network Interface Plugin nip Windows Media Player Plug-in Dynamic Link Library

   File: npdsplay.dll
   Version: 3.0.2.629
   Npdsplay dll

MIME Type Description Suffixes application/asx Media Files * video/x-ms-asf-plugin Media Files * application/x-mplayer2 Media Files * video/x-ms-asf Media Files asf,asx,* video/x-ms-wm Media Files wm,* audio/x-ms-wma Media Files wma,* audio/x-ms-wax Media Files wax,* video/x-ms-wmv Media Files wmv,* video/x-ms-wvx Media Files wvx,* Microsoft® DRM

   File: npwmsdrm.dll
   Version: 9.0.0.4503
   DRM Store Netscape Plugin

MIME Type Description Suffixes application/x-drm Network Interface Plugin nip

Tyler Downer
  • Administrator
  • Moderator
1164 solutions 6635 answers

Helpful Reply

Ok, now if you go to http://www.java.com/en/download/installed.jsp, does it show that you have Java installed? If not, what exact message do you see? Also, did you reset Firefox?

Question owner

Some of that looks like it repeated itself. I give up. I'm probably going to be leaving shortly. If any of what I sent helps you figure out why the Java test site is saying I don't have Java installed when I do, I'll get back to you probably within a day. At this point, maybe it's not that important after all this. I've at least updated Firefox.

Question owner

I don't know if you saw what I finally sent you, but it is my enabled list you needed to see. Support wouldn't send it first because too wordy but I split it and now it looks like it repeated. Anyway, I did mention above that I went to Java and it tells me that something is wrong, Java is not working and then it says I need a plug-in to see contents and when I did it downloaded the same version I just updated. When it said I already had it and do I want to re-install I said yes. It's on there, just Java doesn't agree. And I did everything you said but re-set Firefox. I didn't need too because after my fifth try I was able to get the enable page like you said. Anyway, there are too many iffy things that apparently can happen when you re-set. Right now I am going to just assume it's okay because everything I've been reading on here from other people having nearly the same problem all say close to what my problem is and that's Java is telling them they don't have it installed when they do. I am not alone it seems. But if anything I sent you from my enabled plug-ins page tells you anything, please let me know. If I don't answer right away it's because I'm leaving shortly and probably won't get on until late tomorrow because I have to go to work Sat. Thanks an awful lot.