Tap here to go to the mobile version of the site.
Your Firefox is out of date and may contain a security risk! Upgrade Firefox

Support Forum

PDF files not able to view with mac os but working fine with other browers even i downloaded pdf plugins



On Apple Mac i am not able to view/open pdf files even i downloaded adobe reader plugins but same thing i can open with help of other browsers like chrome. And with firefox i am getting below message when try to open pdf files.

"It appears you don't have Adobe Reader or PDF support in this web browser. Click here to download Adobe Reader".

I want to fix it for my client.

So please suggest me to fix this.

Additional System Details

Installed Plug-ins

  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Shockwave Flash 11.3 r300
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.3
  • 3.0.40818.0


  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:17.0) Gecko/20100101 Firefox/17.0

More Information

  • Top 10 Contributor
416 solutions 4930 answers

When you install or update Adobe Reader, it installs a plugin for viewing PDF files inside Firefox and sets that as the default. The problem is that this plugin does not work. In order to view PDF files again follow these steps https://support.mozilla.org/en-US/kb/pdf-files-are-blank-and-cant-be-downloaded-mac

GilDawson 1 solutions 17 answers

I use PDF Viewer 0.7.1 instead. It displays your pdf in a new tab. It isn't perfect, but it works pretty well.


  • Top 10 Contributor
416 solutions 4930 answers

Thats great...

Question owner

Ok thanks a lot. i am able to open pdf files. This answer helps a lot to get it done my job.