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Can't upload pictures to facebook using firefox but it works if i use internet explorer


When I tried to upload pics to facebook using firefox it would just hang there and not work. I saw a post online about trying another browser so I used Internet Explorer and it worked. Really weird cause it is usually internet explorer that screws up. Please help.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe Shockwave for Director Netscape plug-in, version
  • RealJukebox Netscape Plugin
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • 4.1.10329.0
  • Picasa plugin
  • iTunes Detector Plug-in
  • CouponNetwork Coupon Activator
  • Coupons, Inc. Coupon Printer Plugin
  • Coupons, Inc. Coupon Printer DLL
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.0
  • npdnu
  • npdnupdater2
  • np-mswmp


  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:17.0) Gecko/20100101 Firefox/17.0

More Information

  • Top 10 Contributor
413 solutions 4896 answers

Facebook needs Flash to upload photos for drag and drop method.

Please check if all your plugins are up-to-date. To do this, go to the Mozilla Plugin Check site.

Once you're there, the site will check if all your plugins have the latest versions. If you see plugins in the list that have a yellow Update button or a red Update now button, please update these immediately.

To do so, please click each red or yellow button. Then you should see a site that allows you to download the latest version. Double-click the downloaded file to start the installation and follow the steps mentioned in the installation procedure.

Modified by iamjayakumars

  • Top 10 Contributor
  • Moderator
10742 solutions 96657 answers

You can check for problems caused by recent Flash updates and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in Flash 11.3 and later
  • disable hardware acceleration in the Flash plugin
Marynonimous 0 solutions 1 answers

I also have this problem. I am using Firefox v.19.0.2. I have gone to the Mozilla Plugin Check site, and have updated all that I can.

Whenever I try to update the Adobe Acrobat Adobe PDF Plug-In For Firefox and Netscape 10.1.6, it updates, but never updates within the Mozilla Plugin Check site. I do not know if that is the problem. Please, help and include specific details, because this is extremely hard for me to understand. Thank you.

Sincerely, Mary