X
Tap here to go to the mobile version of the site.

Support Forum

FF17 Personas are not displaying the header image.

Posted

In Firefox 17, none of the Personas I apply show any kind of image, whether header or footer. They still change the color of my tabs, and the text of the names of my tabs, so the personas are successfully being applied in some fashion. Searching for an answer was unclear. As per some suggestions, I re-enabled the Default theme, restarted Firefox, then changed Personas, yet the problem persisted.

Thank you for your time.

In Firefox 17, none of the Personas I apply show any kind of image, whether header or footer. They still change the color of my tabs, and the text of the names of my tabs, so the personas are successfully being applied in some fashion. Searching for an answer was unclear. As per some suggestions, I re-enabled the Default theme, restarted Firefox, then changed Personas, yet the problem persisted. Thank you for your time.

Chosen solution

Hi,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Personas

Read this answer in context 1

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • Amazon MP3 Downloader Plugin 1.0.17
  • Next Generation Java Plug-in 1.6.0_37 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • BlackBerry WebSL Browser Plug-In
  • Google Update
  • McAfee MSC FF plugin DLL
  • Bitdefender QuickScan Web Netscape Plugin
  • McAfee Virtual Technician plugin for Mozilla (Gecko Version: 1.8b1)
  • 4.1.10329.0
  • DivX Plus Web Player version 2.2.0.52
  • Best Buy pc app Detector Plug-in
  • GEPlugin
  • Unity Player 3.4.1f5
  • DivX VOD Helper Plug-in
  • Adobe PDF Plug-In For Firefox and Netscape "9.4.5"
  • NPWLPG

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:17.0) Gecko/17.0 Firefox/17.0

More Information

Application Basics
Name
Firefox
Version
17.0
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:17.0) Gecko/17.0 Firefox/17.0
Profile Folder
Show Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
Adblock Plus
2.2.1
true
{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Bitdefender QuickScan
0.9.9.119
true
{e001c731-5e37-4538-a5cb-8168736a2360}
BYTubeD - Bulk YouTube video Downloader
1.1.1
true
bytubed@cs213.cse.iitk.ac.in
Easy YouTube Video Downloader
6.5
true
{c0c9a2c7-2e5c-4447-bc53-97718bc91e1b}
Ghostery
2.8.3
true
firefox@ghostery.com
GlassMyFox
1.2.3
true
GlassMyFox@ArisT2_Noia4dev
Greasemonkey
1.5
true
{e4a8a97b-f2ed-450b-b12d-ee082ba24781}
Illimitux
4.1
true
illimitux@illimitux.net
Java Console
6.0.37
true
{CAFEEFAC-0016-0000-0037-ABCDEFFEDCBA}
NoScript
2.6.2rc2
true
{73a6fe31-595d-460b-a920-fcc0f8843232}
Pixlr Grabber
2.1.1
true
{d47a9f51-8281-43fa-f450-f28ef8735e9a}
Search By Image (by Google)
1.1.1
true
{ce7e73df-6a44-4028-8079-5927a588c948}
WOT
20120926
true
{a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7}
YouTube to MP3
1.2.3
true
youtube2mp3@mondayx.de
Colorlicious
1.1
false
Colorlicious@SoapySpew
DivX Plus Web Player HTML5 <video>
2.1.2.145
false
{23fcfd51-4958-4f00-80a3-ae97e717ed8b}
DVDVideoSoft YouTube MP3 and Video Download
4.2.1.7
false
{ACAA314B-EEBA-48e4-AD47-84E31C44796C}
Facebook Autopoke
3.2
false
{3d8db528-79c3-43d1-9c83-0f7cc6ff35d4}
Java Console
6.0.35
false
{CAFEEFAC-0016-0000-0035-ABCDEFFEDCBA}
Skype Click to Call
5.9.0.9216
false
{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
Important Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.cache.disk.capacity
1048576
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size_cached_value
1048576
browser.history_expire_days.mirror
180
browser.places.importBookmarksHTML
false
browser.places.smartBookmarksVersion
4
browser.startup.homepage
www.google.com
browser.startup.homepage_override.buildID
20121119183901
browser.startup.homepage_override.mstone
17.0
browser.tabs.warnOnClose
false
extensions.lastAppVersion
17.0
gfx.direct3d.prefer_10_1
true
network.cookie.cookieBehavior
1
network.cookie.prefsMigrated
true
network.http.sendRefererHeader
0
places.database.lastMaintenance
1353237480
places.history.expiration.transient_current_max_pages
104858
places.history.expiration.transient_optimal_database_size
167772160
places.last_vacuum
1304255131
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false
Graphics
Adapter Description
ATI Radeon HD 5800 Series
Vendor ID
0x1002
Device ID
0x6898
Adapter RAM
1024
Adapter Drivers
aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
Driver Version
8.753.0.0
Driver Date
7-6-2010
Direct2D Enabled
true
DirectWrite Enabled
true (6.1.7601.17789)
ClearType Parameters
ClearType parameters not found
WebGL Renderer
Google Inc. -- ANGLE (ATI Radeon HD 5800 Series) -- OpenGL ES 2.0 (ANGLE 1.0.0.1242)
GPU Accelerated Windows
1/1 Direct3D 10
AzureCanvasBackend
direct2d
AzureFallbackCanvasBackend
cairo
AzureContentBackend
direct2d
JavaScript
Incremental GC
1
Accessibility
Activated
0
Prevent Accessibility
0
Library Versions
Expected minimum version
Version in use
NSPR
4.9.2
4.9.2
NSS
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS Util
3.13.6.0
3.13.6.0
NSS SSL
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS S/MIME
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC

dumdidadida 155 solutions 1440 answers

Chosen Solution

Hi,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Personas

Hi, The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.'' To Reset Firefox do the following: #Go to Firefox > Help > Troubleshooting Information. #Click the "Reset Firefox" button. #Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish. #Firefox will open with all factory defaults applied. Further information can be found in the [[Reset Firefox – easily fix most problems]] article. Did this fix your problems? Please report back to us! [http://getpersonas.com/ Personas]

Question owner

Thanks, that did it. I was going through and reinstalling the add-ons after that, and it was Glassmyfox that did it. In retrospect, it seems silly that I didn't see that in the first place, since I specifically went over my addons beforehand.

Thanks for your time!

Thanks, that did it. I was going through and reinstalling the add-ons after that, and it was Glassmyfox that did it. In retrospect, it seems silly that I didn't see that in the first place, since I specifically went over my addons beforehand. Thanks for your time!
dumdidadida 155 solutions 1440 answers

Thanks for the update :) Also, please note that GlassMyFox may have been designed to work only with the default theme at the moment.

Thanks for the update :) Also, please note that [https://addons.mozilla.org/en-US/firefox/addon/glassmyfox/?src=search GlassMyFox] may have been designed to work only with the default theme at the moment.