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Google calendar stopped loading on Firefox 16 & 17. Was working before. Works in other browsers

Posted

All of a sudden, when I try to load Google Calendar it hangs on "Loading...". I've been using it for many months with no problem. It works fine in other browsers. I can access other Google services like gmail. I tried deleting cookies but that didn't work. I upgraded from 16 to 17 with no change.

Chosen solution

When I tried to load LinkedIn on Firefox I got a basic DOS like version. That's when it occurred to me that my problems with Google calendar started after I clicked on "use basic version" when it was taking a long time to load up (probably due to ISP) and that I was able to load a basic version of calendar.

So I reset Firefox and that solved the problems.

Read this answer in context 0

Additional System Details

Installed Plug-ins

  • np-mswmp
  • Shockwave Flash 11.4 r402
  • Google Talk Plugin Video Accelerator version:0.1.44.23
  • Version 3.10.2.10212
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape "9.5.2"
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • 5.1.10411.0
  • Picasa plugin
  • VLC media player Web Plugin 2.0.0
  • Musicnotes Viewer plugin 1.19.0 For more information visit www.musicnotes.com
  • GEPlugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Garmin Communicator Plug-In 3.0.1.0
  • iTunes Detector Plug-in
  • DivX VOD Helper Plug-in
  • DivX Web Player version 2.0.3.4
  • Winamp Application Detector
  • ScorchPlugin
  • ActiveTouch General Plugin Container Version 105
  • npdivxplayerplugin
  • Google Updater pluginhttp://pack.google.com/
  • Java(TM) Platform SE binary
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • RealJukebox Netscape Plugin
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • 6.0.12.46
  • 1.2.0.1256
  • Rhapsody Player Engine Plugin
  • Office Plugin for Netscape Navigator
  • Allows browsing on RealArcade sites with Mozilla browsers.

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:17.0) Gecko/17.0 Firefox/17.0

More Information

Application Basics
Name
Firefox
Version
17.0
User Agent
Mozilla/5.0 (Windows NT 5.1; rv:17.0) Gecko/17.0 Firefox/17.0
Profile Folder
Show Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
Garmin Communicator
3.0.1
true
{195A3098-0BD5-4e90-AE22-BA1C540AFD1E}
uTorrentControl2 Community Toolbar
3.16.0.3
true
{687578b9-7132-4a7a-80e4-30ee31099e03}
Java Quick Starter
1.0
false
jqs@sun.com
Microsoft .NET Framework Assistant
1.2.1
false
{20a82645-c095-46ed-80e3-08825760534b}
Trend Micro BEP Firefox Extension
7.1.0.1104
false
{38783831-6098-4faa-A9C9-1EE1E343F4D2}
Trend Micro NSC Firefox Extension
6.8.0.1096
false
{22C7F6C6-8D67-4534-92B5-529A0EC09405}
Important Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.cache.disk.capacity
1048576
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size_cached_value
870400
browser.display.background_color
#C0C0C0
browser.display.use_document_fonts
0
browser.display.use_system_colors
true
browser.history_expire_days.mirror
20
browser.places.importBookmarksHTML
false
browser.places.importDefaults
false
browser.places.leftPaneFolderId
-1
browser.places.migratePostDataAnnotations
false
browser.places.smartBookmarksVersion
4
browser.places.updateRecentTagsUri
false
browser.search.useDBForOrder
true
browser.startup.homepage
about:blank
browser.startup.homepage_override.buildID
20121119183901
browser.startup.homepage_override.mstone
17.0
dom.max_script_run_time
1800
extensions.lastAppVersion
17.0
font.default
sans-serif
font.default.x-western
sans-serif
font.internaluseonly.changed
true
font.name.monospace.x-western
Courier
general.useragent.extra.microsoftdotnet
( .NET CLR 3.5.30729; .NET4.0C)
gfx.blacklist.suggested-driver-version
6.14.10.5218
keyword.URL
http://search.conduit.com/ResultsExt.aspx?ctid=CT3072253&SearchSource=2&q=
network.cookie.prefsMigrated
true
network.http.max-connections
32
network.http.max-connections-per-server
6
network.http.max-persistent-connections-per-server
4
network.http.pipelining
true
network.http.pipelining.maxrequests
8
places.database.lastMaintenance
1353551078
places.history.expiration.transient_current_max_pages
52967
places.history.expiration.transient_optimal_database_size
84747058
places.last_vacuum
1301186815
plugin.disable_full_page_plugin_for_types
application/pdf
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Brother MFC-8480DN Printer
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false
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false
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privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
4
security.warn_viewing_mixed
false
Graphics
Adapter Description
Intel(R) G33/G31 Express Chipset Family
Vendor ID
0x8086
Device ID
0x29c2
Adapter RAM
Unknown
Adapter Drivers
igxprd32
Driver Version
6.14.10.4885
Driver Date
10-30-2007
WebGL Renderer
Blocked for your graphics driver version. Try updating your graphics driver to version 6.14.10.5218 or newer.
GPU Accelerated Windows
0. Blocked for your graphics driver version. Try updating your graphics driver to version 6.14.10.5218 or newer.
AzureCanvasBackend
cairo
AzureFallbackCanvasBackend
none
AzureContentBackend
none
JavaScript
Incremental GC
1
Accessibility
Activated
0
Prevent Accessibility
0
Library Versions
Expected minimum version
Version in use
NSPR
4.9.2
4.9.2
NSS
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS Util
3.13.6.0
3.13.6.0
NSS SSL
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS S/MIME
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC

Chosen Solution

When I tried to load LinkedIn on Firefox I got a basic DOS like version. That's when it occurred to me that my problems with Google calendar started after I clicked on "use basic version" when it was taking a long time to load up (probably due to ISP) and that I was able to load a basic version of calendar.

So I reset Firefox and that solved the problems.

cor-el
  • Top 10 Contributor
  • Moderator
10751 solutions 96744 answers

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.

Question owner

Thanks - I hope your detailed instructions are helpful to others with similar problems.

mgsheinin 0 solutions 3 answers

Helpful Reply

Didn't work for me. Win8, Firefox 17.0

lass2653 0 solutions 1 answers

Tried the clearing of cache and cookies, didn't work. Went into AVS Registry Cleaner, ran it then into its Settings and ticked Temporary Internet Files - Clear Cache & Cookies. Restarted laptop= Google Calendar loaded no probs. Thnx 2 all!