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My norton toolbar is not showing up, why?

Posted

I upgraded my firefox yesterday and since then my norton toolbar is not showing up. I have the latest version of norton360 installed too.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • Next Generation Java Plug-in 1.6.0_37 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.0
  • 5.1.10411.0
  • Shockwave Flash 11.2 r202
  • NPWLPG
  • 2,5,3,1
  • Yahoo Application State Plugin version 1.0.0.7

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:17.0) Gecko/17.0 Firefox/17.0

More Information

philipp
  • Top 10 Contributor
  • Moderator
2042 solutions 8887 answers

hello please try to run the symantec liveupdate, according to symantec they've already released a compatibility update for the toolbar which should make it compatible with firefox 17: https://community.norton.com/t5/Norton-360/Firefox-17-Support-for-Norton-Toolbar/m-p/853424

Security_Guy 0 solutions 12 answers

You can't download Norton Toolbar independently either you can update your Norton product! Here's a KB article which will help you to fix this issue - https://support.norton.com/sp/en/us/home/current/solutions/v58055475_EndUserProfile_en_us