X
Tap here to go to the mobile version of the site.

Support Forum

yahoo appearance has changed and i can't get it back. If I open in IE, it looks fine.. not sure what I changed. yahoo is my home page. I tried resetting

Posted

The "classic" yahoo home page has disappeared on my laptop, and a new version that I don't like is there as my home page. I thought at first it was yahoo.. but this ONLY does this on my laptop, and if I open yahoo in IE, it has the classic look. Not sure what I changed. I did a reset, but no good. Anyone else having this?

The "classic" yahoo home page has disappeared on my laptop, and a new version that I don't like is there as my home page. I thought at first it was yahoo.. but this ONLY does this on my laptop, and if I open yahoo in IE, it has the classic look. Not sure what I changed. I did a reset, but no good. Anyone else having this?

Chosen solution

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:


  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Read this answer in context 1

Additional System Details

Sites Affected

http://www.yahoo.com

Installed Plug-ins

  • Google Update
  • Shockwave Flash 10.3 r183
  • GEPlugin
  • BlackBerry WebSL Browser Plug-In
  • Picasa plugin
  • RealJukebox Netscape Plugin
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • 12.0.1.633
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • iTunes Detector Plug-in
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape "9.3.4"
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.0; rv:16.0) Gecko/20100101 Firefox/16.0

More Information

the-edmeister
  • Top 10 Contributor
  • Moderator
3900 solutions 29445 answers

Chosen Solution

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:


  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: ''This will temporarily log you out of all sites you're logged in to.'' To clear cache and cookies do the following: #Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history. #Under "Time range to clear", select "Everything". #Now, click the arrow next to Details to toggle the Details list active. #From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else. #Now click the ''Clear now'' button. Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article. Did this fix your problems? Please report back to us!

Question owner

that fixed it> thank you.

that fixed it> thank you.
dobydoby 0 solutions 18 answers

This happened today Feb. 20, 2013, but I tried your solution, it did Not work. Please advise, I go to internet explorer, it looks normal yahoo home page, but is totally bogus looking in mozilla ( yep latest version) firefox. I am so annoyed and frustrated, have tried all i can think of... and tried yours, but no luck at all.

This happened today Feb. 20, 2013, but I tried your solution, it did Not work. Please advise, I go to internet explorer, it looks normal yahoo home page, but is totally bogus looking in mozilla ( yep latest version) firefox. I am so annoyed and frustrated, have tried all i can think of... and tried yours, but no luck at all.
charliejones 0 solutions 3 answers

Helpful Reply

I have exactly the same issue. IE V8 works fine. Firefox V19 works fine on my Win 7 64 bit pc. This issue is on my Win XP Home SP3 pc and is driving me crazy.

This occurred after my updating to Firefox 19.

Please give this attention and give us a solution.

I have exactly the same issue. IE V8 works fine. Firefox V19 works fine on my Win 7 64 bit pc. This issue is on my Win XP Home SP3 pc and is driving me crazy. This occurred after my updating to Firefox 19. Please give this attention and give us a solution.