Randomly Not Responding after Adobe released Flash version 11.4
It started on Friday, my Firefox has been non stop having issues of going into non-responding phase of about average 1-2mins then clears up or longer. Usually on a site using flash, I check my Task Manager and find 2 Flash 11.4 operations running with Firefox. It hangs too even when saving files or closing/switching to new tabs, so I don't think its all the new flash fault or not. Also randomly opens a tab in a new page at time when the freeze ends.
It's getting really annoying doing this all day.
This problem may be related to this link: https://support.mozilla.org/en-US/questions/939402Read this answer in context 1
Additional System Details
- Next Generation Java Plug-in 10.7.2 for Mozilla browsers
- NPRuntime Script Plug-in Library for Java(TM) Deploy
- Shockwave Flash 11.4 r402
- Adobe Shockwave for Director Netscape plug-in, version 184.108.40.2067
- Adobe PDF Plug-In For Firefox and Netscape 10.1.4
- VLC media player Web Plugin 2.0.2
- Adobe Shockwave for Director Netscape plug-in, version 220.127.116.115
- EA Battlefield Heroes Updater
- Office Plugin for Netscape Navigator
- Shockwave Flash 9.0 r45
- User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:16.0) Gecko/20100101 Firefox/16.0
Open Task Manager and end process and restart session, you may last between 10 seconds to 5mins before freezing again.
hello KodyYoung, what kind of security software are you using? please make sure that it isn't blocking or sandboxing plugin-container.exe or adobe's flashplayerplugin_11_4*.exe which are used to run flash content.
This problem may be related to this link: https://support.mozilla.org/en-US/questions/939402
hello detsi, yes it sounds similar - what security program(s) are you running on your system?
Hi, I use MSE real time with MBAM as back up. Windows firewall, Secunia, Trusteer and WOT.
old versions of trusteer rapport are known to cause problems with flash/firefox. please make sure, that you're updated to the latest version:
Modified by philipp
Thanks for the info', madperson. I have updated Secunia so fingers crossed. I will advise on the outcome.
Be it coincidence or not but the freezing has stopped. I forwarded the information regarding Rapport to another thread (https://support.mozilla.org/en-US/questions/939402) and it seems to have been met with some success. So, thanks, once again, madperson.
Hi KodyYoung, feel free to contact our 24/7 free technical support team at: http://www.trusteer.com/support/report-problem In case the problem you are experiencing is related to Rapport we would be glad to be of assistance.