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Randomly Not Responding after Adobe released Flash version 11.4

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It started on Friday, my Firefox has been non stop having issues of going into non-responding phase of about average 1-2mins then clears up or longer. Usually on a site using flash, I check my Task Manager and find 2 Flash 11.4 operations running with Firefox. It hangs too even when saving files or closing/switching to new tabs, so I don't think its all the new flash fault or not. Also randomly opens a tab in a new page at time when the freeze ends.

It's getting really annoying doing this all day.

Chosen solution

This problem may be related to this link: https://support.mozilla.org/en-US/questions/939402

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All Replies (8)

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hello KodyYoung, what kind of security software are you using? please make sure that it isn't blocking or sandboxing plugin-container.exe or adobe's flashplayerplugin_11_4*.exe which are used to run flash content.

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Chosen Solution

This problem may be related to this link: https://support.mozilla.org/en-US/questions/939402

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hello detsi, yes it sounds similar - what security program(s) are you running on your system?

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Hi, I use MSE real time with MBAM as back up. Windows firewall, Secunia, Trusteer and WOT.

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old versions of trusteer rapport are known to cause problems with flash/firefox. please make sure, that you're updated to the latest version:

http://download.trusteer.com/Gcur4Wtnu/RapportSetup.exe

http://kb.mozillazine.org/Firefox_crashes#Trusteer_Rapport

Modified by philipp

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Thanks for the info', madperson. I have updated Secunia so fingers crossed. I will advise on the outcome.

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Be it coincidence or not but the freezing has stopped. I forwarded the information regarding Rapport to another thread (https://support.mozilla.org/en-US/questions/939402) and it seems to have been met with some success. So, thanks, once again, madperson.

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Hi KodyYoung, feel free to contact our 24/7 free technical support team at: http://www.trusteer.com/support/report-problem In case the problem you are experiencing is related to Rapport we would be glad to be of assistance.