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Renaming, Viewing and Managing Bookmarks does not work in Firefox

Posted

I believe this problem is caused by my Windows keyboard settings, however, to me, this appears to be a bug. The problem started right after I set this computer up with the new keyboard settings, however, when I revert back to the plain English US keyboard, it does not solve the problem.

I see bookmarks, and can add bookmarks to the bookmarks toolbar by dragging and dropping. However, if I right click and select "properties" a blank window pops up with no fields and no ability to change anything. If I open up the Bookmarks manager, nothing is shown at all and all functionality is disabled. For example if I click on "Organize" and then "New Bookmark" nothing happens. It also does not show any of the bookmarks that are visible in the bookmarks toolbar.

I run Windows 7, I have the English US (International) keyboard enabled. Running Firefox 15.0.1.

Chosen solution

Did you try to delete the places.sqlite file(s)?

The above mentioned places-maintenance extensions may not have worked in your case, so you need to remove the files yourself to make Firefox create a new places.sqlite database file.

You can also check for problems with the localstore.rdf file.

If you can't fix your current Firefox Profile Folder the you can reset Firefox and create a new profile.

Read this answer in context 1

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.4 r402
  • Next Generation Java Plug-in 10.7.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • Yahoo Application State Plugin version 1.0.0.7
  • 4.1.10329.0
  • NPWLPG
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • np-mswmp

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:15.0) Gecko/20100101 Firefox/15.0.1

More Information

Application Basics
Name
Firefox
Version
15.0.1
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:15.0) Gecko/20100101 Firefox/15.0.1
Profile Folder
Show Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
IE Tab +
2.04.20110724
false
coralietab@mozdev.org
NetExtender Launcher
6.0.0.95
false
npNELaunch@sonicwall.com
Xmarks
4.1.3
false
foxmarks@kei.com
Important Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.cache.disk.capacity
1048576
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size_cached_value
1048576
browser.places.smartBookmarksVersion
4
browser.startup.homepage_override.buildID
20120905151427
browser.startup.homepage_override.mstone
15.0.1
extensions.lastAppVersion
15.0.1
gfx.direct3d.prefer_10_1
true
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1347401203
places.history.expiration.transient_current_max_pages
104858
privacy.sanitize.migrateFx3Prefs
true
security.disable_button.openCertManager
false
security.warn_viewing_mixed
false
Graphics
Adapter Description
Intel(R) HD Graphics Family
Vendor ID
0x8086
Device ID
0x0116
Adapter RAM
Unknown
Adapter Drivers
igdumd64 igd10umd64 igd10umd64 igdumdx32 igd10umd32 igd10umd32
Driver Version
8.15.10.2342
Driver Date
3-25-2011
Direct2D Enabled
false
DirectWrite Enabled
false (6.1.7601.17789)
ClearType Parameters
ClearType parameters not found
WebGL Renderer
Google Inc. -- ANGLE (Intel(R) HD Graphics Family) -- OpenGL ES 2.0 (ANGLE 1.0.0.1041)
GPU Accelerated Windows
0
JavaScript
Incremental GC
0
Library Versions
Expected minimum version
Version in use
NSPR
4.9.1
4.9.1
NSS
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS Util
3.13.6.0
3.13.6.0
NSS SSL
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS S/MIME
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC

cor-el
  • Top 10 Contributor
  • Moderator
10760 solutions 96841 answers

Problems with bookmarks and history not working properly can be caused by a corrupted places.sqlite database file.

You can check for problems with the places.sqlite database file in the Firefox Profile Folder.

You can try to check and repair the places database with this extension:

Question owner

This did not work. I have attached a screenshot of what a bookmark looks like when I click properties

Question owner

You can also see in that picture how although there are bookmarks present in the bookmarks toolbar, they are not showing up on the left when I bring up the bookmarks tab.

cor-el
  • Top 10 Contributor
  • Moderator
10760 solutions 96841 answers

Chosen Solution

Did you try to delete the places.sqlite file(s)?

The above mentioned places-maintenance extensions may not have worked in your case, so you need to remove the files yourself to make Firefox create a new places.sqlite database file.

You can also check for problems with the localstore.rdf file.

If you can't fix your current Firefox Profile Folder the you can reset Firefox and create a new profile.

Question owner

Thanks! That worked. I went in to Firefox --> Help --> Troubleshooting information and under the section called "Application Basics" I clicked on "Show folder." I then closed firefox, waited until the process had completely shut down and deleted all of the places.sqlite files (there were three in my instance).

This solved the problem as I am now able to modify and move all of my bookmarks. Thanks so much for the help!!

cor-el
  • Top 10 Contributor
  • Moderator
10760 solutions 96841 answers

You're welcome