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message says operation can not be completed because firefox is in use, so I can't drag it to application box

Posted

have downloaded new firefox (have firefox icon already on desktop MAC) in second step I try to drag the icon into the application icon and get message that says it can't because firefox is in use; bold text

Additional System Details

This happened

Not sure how often

This started when...

I just tried to upgrade firefox

Installed Plug-ins

  • Gecko default plugin
  • Runs Java applets using the latest installed versions of Java. For more information: Java Embedding Plugin. Run version test: Java Information.
  • http://www.facebook.com/fbplugin/
  • iPhoto6
  • Garmin Communicator Plug-in Version 2.9.2.0
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser.
  • Shockwave Flash 10.3 r183
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.

Application

  • User Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.2.25) Gecko/20111212 Firefox/3.6.25

More Information

cor-el
  • Top 10 Contributor
  • Moderator
10738 solutions 96634 answers

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.