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How do I remove mystart.credibar and searchqu.com after reinstalling Firefox (15.01)?

After reinstalling/up-dating Firefox (to15.01) from a "free download" site, I find myself stuck with s.th. called mystart.incredibar and am being systematically redirected via searchqu.com/410 before opening up on Mozilla Firefox (below left it keeps saying "waiting for searchnu.com or searchqu.com). My daughter´s internet protection program manages to block off mystart.incredibar, but cannot seem to get around searchqu.com/410, which shows up as the "home"-address (upper right corner) for http://mozilla. How do I get rid of these two nuisances. Internet blogs on the subject are plentiful, mention that it is a Firefox related issue, but none of the solutions proposed seems to be permanent.

Thank you for any help.

After reinstalling/up-dating Firefox (to15.01) from a "free download" site, I find myself stuck with s.th. called mystart.incredibar and am being systematically redirected via searchqu.com/410 before opening up on Mozilla Firefox (below left it keeps saying "waiting for searchnu.com or searchqu.com). My daughter´s internet protection program manages to block off mystart.incredibar, but cannot seem to get around searchqu.com/410, which shows up as the "home"-address (upper right corner) for http://mozilla. How do I get rid of these two nuisances. Internet blogs on the subject are plentiful, mention that it is a Firefox related issue, but none of the solutions proposed seems to be permanent. Thank you for any help.

Chosen solution

Also see http://deletemalware.blogspot.com/2012/07/remove-mystart-by-incredibar-uninstall.html for mystart.credibar, skip "Scan your computer with recommended anti-malware software".

I suggest you read How can I avoid being infected with badware? to prevent this kind of problems in the future.

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All Replies (3)

Please see https://support.mozilla.org/en-US/questions/773789 for a possible solution.

Chosen Solution

Also see http://deletemalware.blogspot.com/2012/07/remove-mystart-by-incredibar-uninstall.html for mystart.credibar, skip "Scan your computer with recommended anti-malware software".

I suggest you read How can I avoid being infected with badware? to prevent this kind of problems in the future.

Hi there,

Managed to solve the mystart-incredibar problem, but still stuck with searchqu.com/410. Will keep you posted, if.

Pascal