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Using Firefox 14 & 15 crashes my display driver continously, how can this be fixed?

Posted

OS Win 7 Home Premium 64 bit reports: "Display driver stopped responding and has recovered. Display driver NVIDIA Windows Kernel Mode Driver, Version 186.31 stopped responding and has successfully recovered"

OS Win 7 Home Premium 64 bit reports: "Display driver stopped responding and has recovered. Display driver NVIDIA Windows Kernel Mode Driver, Version 186.31 stopped responding and has successfully recovered"

Chosen solution

hello DavidRox, please update your graphics driver - this should be the right link for your model: www.geforce.com/drivers/results/48847

& though probably not related to the issue in your question, please also keep your plugins up to date: www.mozilla.org/plugincheck/

Read this answer in context 2

Additional System Details

Installed Plug-ins

  • Google Talk Plugin Video Accelerator version:0.1.44.16
  • Version 3.6.1.9117
  • np-mswmp
  • Google Update
  • Shockwave Flash 11.2 r202
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • iTunes Detector Plug-in
  • 4.1.10329.0
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • Adobe PDF Plug-In For Firefox and Netscape

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:15.0) Gecko/20100101 Firefox/15.0.1

More Information

Asus Laptop N61VG series, OS Win 7 Home Premium 64 bit
CPU Intel Core2 Duo P7450, Ram 4GB, Graphics card NVIDIA GeForce GT220 1GB.
Firefox 15.0.1
I believe crashing with the same reported error started after install of Firefox14 (installed Firefox15 but didn't help).
Firefox13 and before I don't recall any of these types of crashes.
Firefox has crashed over 10 times while I have been typing this into Firefox.
When I close Fox and instead use Google chrome or other s/w there are no crashes.
I have turned off hardware acceleration in Firefox but crashing continues.
I plan to uninstall firefox and re-install fox13.

philipp
  • Top 10 Contributor
  • Moderator
2926 solutions 13667 answers

Chosen Solution

hello DavidRox, please update your graphics driver - this should be the right link for your model: www.geforce.com/drivers/results/48847

& though probably not related to the issue in your question, please also keep your plugins up to date: www.mozilla.org/plugincheck/

hello DavidRox, please update your graphics driver - this should be the right link for your model: www.geforce.com/drivers/results/48847 & though probably not related to the issue in your question, please also keep your plugins up to date: www.mozilla.org/plugincheck/

Question owner

Hello MadPerson,

Yay! problem now solved. I went to the recommended site fed in my system details "Asus Notebook NVIDIA GeForce GT 220M 1GB OS Win 7 Home Premium 64 bit" and the site recommended I download:

http://us.download.nvidia.com/Windows/306.23/306.23-notebook-win8-win7-winvista-64bit-international-whql.exe

Downloaded, installed, tested for a day or two and no crashes of the display driver since - Fixed.

Thank you for your help!

D avid Rox
Hello MadPerson, Yay! problem now solved. I went to the recommended site fed in my system details "Asus Notebook NVIDIA GeForce GT 220M 1GB OS Win 7 Home Premium 64 bit" and the site recommended I download: http://us.download.nvidia.com/Windows/306.23/306.23-notebook-win8-win7-winvista-64bit-international-whql.exe Downloaded, installed, tested for a day or two and no crashes of the display driver since - Fixed. Thank you for your help! :D avid Rox