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Audio file doesn't play on Firefox but it plays on other browsers

Posted

The audio file comes up on a VLC player but it doesn't play when I click on the Play button.

The audio file comes up on a VLC player but it doesn't play when I click on the Play button.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.4 r402
  • np-mswmp
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • NPWLPG
  • Google Update
  • RealJukebox Netscape Plugin
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • LogMeIn Rescue Technician Console
  • VLC media player Web Plugin 2.0.2
  • Picasa plugin
  • Google Talk Plugin Video Accelerator version:0.1.44.16
  • Version 3.1.4.8140
  • A plugin to detect whether the Adobe Application Manager is installed on this machine.
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • BlackBerry WebSL Browser Plug-In
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.5.635
  • 5.1.10411.0
  • iTunes Detector Plug-in
  • ActiveTouch General Plugin Container Version 105
  • Facebook Video Calling Plugin
  • DivX Plus Web Player version 2.2.0.52
  • Winamp Application Detector
  • DivX VOD Helper Plug-in
  • BrowserPlus -- Improve your browser! -- http://browserplus.yahoo.com/
  • Yahoo Application State Plugin version 1.0.0.7
  • Office Plugin for Netscape Navigator

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:15.0) Gecko/20100101 Firefox/15.0.1

More Information

Tried to disable VLC, still comes up as a VLC file and it doesn't play

Tyler Downer
  • Top 25 Contributor
  • Moderator
1530 solutions 10669 answers

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.'' To Reset Firefox do the following: #Go to Firefox > Help > Troubleshooting Information. #Click the "Reset Firefox" button. #Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish. #Firefox will open with all factory defaults applied. Further information can be found in the [[Reset Firefox – easily fix most problems]] article. Did this fix your problems? Please report back to us!
cor-el
  • Top 10 Contributor
  • Moderator
17467 solutions 157849 answers

Try to delete the mimeTypes.rdf file in the Firefox Profile Folder to reset all file actions.

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder
Try to delete the mimeTypes.rdf file in the Firefox Profile Folder to reset all file actions. *http://kb.mozillazine.org/mimeTypes.rdf *http://kb.mozillazine.org/File_types_and_download_actions#Resetting_download_actions You can use this button to go to the Firefox profile folder: *Help > Troubleshooting Information > Profile Directory: Show Folder

Helpful Reply

@Tylerdowner, I'm sorry I couldn't accept your answer as I am hoping not to lose any extensions and information that I've already set on my copy of Firefox. @cor-el, will this cause the same result, i.e., delete information and remove extensions I've setup on Firefox?

@Tylerdowner, I'm sorry I couldn't accept your answer as I am hoping not to lose any extensions and information that I've already set on my copy of Firefox. @cor-el, will this cause the same result, i.e., delete information and remove extensions I've setup on Firefox?
cor-el
  • Top 10 Contributor
  • Moderator
17467 solutions 157849 answers

No, a "Reset" creates a new profile and that causes the dataloss that you want to avoid.
You should normally only do a reset if you can't fix the current profile and it looks that the problem isn't caused by one of the files or data that Firefox recovers, so you won't move the problem over to the new profile (e.g. corrupted cookies).

If you delete one or more files in the Firefox Profile Folder then you only lose the data that is stored in the files that you delete.
In case of mimeTypes.rdf you reset all actions that you see in the Tools > Options > Applications window.
So if you can't fix it in that window then you can try to move or delete the mimeTypes.rdf file.

No, a "Reset" creates a new profile and that causes the dataloss that you want to avoid.<br /> You should normally only do a reset if you can't fix the current profile and it looks that the problem isn't caused by one of the files or data that Firefox recovers, so you won't move the problem over to the new profile (e.g. corrupted cookies). If you delete one or more files in the Firefox Profile Folder then you only lose the data that is stored in the files that you delete.<br /> In case of mimeTypes.rdf you reset all actions that you see in the Tools > Options > Applications window.<br /> So if you can't fix it in that window then you can try to move or delete the mimeTypes.rdf file.