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Bookmarks toolbar is empty despite every published fix and updating

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The Bookmarks Toolbar is empty (although Bookmarks are still shown in Bookmarks/Bookmarks Toolbar) I reinstalled FF15 - same problem; I upgraded to FF 16 beta - same problem, I backed up and restored the Bookmarks I deleted all the suggested profile files the 'Bookmarks Toolbar Items' is on the toolbar. I rebooted etc

The Bookmarks Toolbar is empty (although Bookmarks are still shown in Bookmarks/Bookmarks Toolbar) I reinstalled FF15 - same problem; I upgraded to FF 16 beta - same problem, I backed up and restored the Bookmarks I deleted all the suggested profile files the 'Bookmarks Toolbar Items' is on the toolbar. I rebooted etc

Chosen solution

yes to both questions. already repaired places.sqlite etc. Finally solved by removing incompatible add-ons (even though they were disabled one of them caused the bookmarks to disappear...)

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Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.4 r402
  • Google Update
  • Next Generation Java Plug-in 1.6.0_33 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • VLC media player Web Plugin 2.0.2
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • iTunes Detector Plug-in
  • WinZip Courier Plugin for Mozilla Firefox
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.1
  • DYMO Label Framework Plugin
  • BitCometAgent v1.23 for Firefox
  • Contribute Firefox IBE Plugin DLL
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:16.0) Gecko/20100101 Firefox/16.0

More Information

Application Basics
Name
Firefox
Version
16.0
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:16.0) Gecko/20100101 Firefox/16.0
Profile Folder
Show Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
Add-on Compatibility Reporter
1.1
true
compatibility@addons.mozilla.org
Autofill Forms
0.9.8.3
true
autofillForms@blueimp.net
Download Statusbar
0.9.10
true
{D4DD63FA-01E4-46a7-B6B1-EDAB7D6AD389}
eWallet AutoPass
1.0.2.31508
true
ewalletautopass@iliumsoft.com
Java Console
6.0.33
true
{CAFEEFAC-0016-0000-0033-ABCDEFFEDCBA}
OneClickDownloader
1.1
true
OneClickDownload@OneClickDownload.com
User Agent Switcher
0.7.3
true
{e968fc70-8f95-4ab9-9e79-304de2a71ee1}
Vertical Bookmarks Toolbar
4.0.14
true
VerticalBookmarksToolbar@alice
Adobe Acrobat - Create PDF
1.1
false
web2pdfextension@web2pdf.adobedotcom
Default Manager
2.3
false
DefaultManager@Microsoft
Skype Click to Call
6.2.0.10687
false
{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
WinZip Courier
3.5
false
{74c841e3-b59f-479e-8d7a-e26a942a87c8}
WinZipBar Community Toolbar
3.15.1.0
false
{50fafaf0-70a9-419d-a109-fa4b4ffd4e37}
Important Modified Preferences
Name
Value
accessibility.browsewithcaret
true
accessibility.typeaheadfind.flashBar
0
browser.cache.disk.capacity
1048576
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size_cached_value
1048576
browser.places.smartBookmarksVersion
4
browser.search.openintab
true
browser.search.useDBForOrder
true
browser.sessionstore.restore_on_demand
false
browser.startup.homepage
about:blank
browser.startup.homepage_override.buildID
20120828083259
browser.startup.homepage_override.mstone
16.0
browser.tabs.loadInBackground
false
browser.tabs.onTop
false
browser.tabs.warnOnClose
false
extensions.checkCompatibility
false
extensions.checkCompatibility.10.0
false
extensions.checkCompatibility.10.0a
false
extensions.checkCompatibility.11.0a
false
extensions.checkCompatibility.14.0
false
extensions.checkCompatibility.14.0.1
false
extensions.checkCompatibility.3.6
false
extensions.checkCompatibility.3.6b
false
extensions.checkCompatibility.3.6p
false
extensions.checkCompatibility.3.6pre
false
extensions.checkCompatibility.3.7a
false
extensions.checkCompatibility.4.0
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extensions.checkCompatibility.4.0b
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extensions.checkCompatibility.4.0p
false
extensions.checkCompatibility.4.0pre
false
extensions.checkCompatibility.4.2
false
extensions.checkCompatibility.4.2a
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extensions.checkCompatibility.4.2b
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extensions.checkCompatibility.4.2p
false
extensions.checkCompatibility.4.2pre
false
extensions.checkCompatibility.5.0
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extensions.checkCompatibility.5.0a
false
extensions.checkCompatibility.5.0b
false
extensions.checkCompatibility.5.0p
false
extensions.checkCompatibility.5.0pre
false
extensions.checkCompatibility.6.0
false
extensions.checkCompatibility.6.0a
false
extensions.checkCompatibility.7.0
false
extensions.checkCompatibility.7.0a
false
extensions.checkCompatibility.8.0
false
extensions.checkCompatibility.8.0a
false
extensions.checkCompatibility.9.0
false
extensions.checkCompatibility.9.0a
false
extensions.checkCompatibility.nightly
false
extensions.lastAppVersion
16.0
gfx.direct3d.prefer_10_1
false
keyword.URL
http://www.google.com/search?q=
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1346262775
places.history.expiration.transient_current_max_pages
104858
places.history.expiration.transient_optimal_database_size
167772160
privacy.cpd.cookies
false
privacy.cpd.formdata
false
privacy.cpd.sessions
false
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
0
security.warn_entering_weak
false
security.warn_viewing_mixed
false
Graphics
Adapter Description
NVIDIA GeForce GTX 285
Vendor ID
0x10de
Device ID
0x05e3
Adapter RAM
1024
Adapter Drivers
nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Driver Version
8.17.13.142
Driver Date
5-15-2012
Adapter Description (GPU #2)
Intel(R) HD Graphics
Vendor ID (GPU #2)
0x8086
Device ID (GPU #2)
0x0102
Adapter RAM (GPU #2)
Unknown
Adapter Drivers (GPU #2)
igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
Driver Version (GPU #2)
8.15.10.2696
Driver Date (GPU #2)
3-19-2012
Direct2D Enabled
true
DirectWrite Enabled
true (6.1.7601.17789)
ClearType Parameters
DISPLAY1 [ Gamma: 2200 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 300 ] DISPLAY2 [ Gamma: 2200 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 300 ]
WebGL Renderer
Google Inc. -- ANGLE (NVIDIA GeForce GTX 285) -- OpenGL ES 2.0 (ANGLE 1.0.0.1041)
GPU Accelerated Windows
1/1 Direct3D 10
AzureBackend
direct2d
JavaScript
Incremental GC
1
Accessibility
Activated
0
Prevent Accessibility
0
Library Versions
Expected minimum version
Version in use
NSPR
4.9.2
4.9.2
NSS
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS Util
3.13.6.0
3.13.6.0
NSS SSL
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS S/MIME
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC

Mike Won 3 solutions 32 answers

Set 'View' > 'Toolbar' > 'Customize' > to add or display bookmark toolbar...

Set 'View' > 'Toolbar' > 'Customize' > to add or display bookmark toolbar...
cor-el
  • Top 10 Contributor
  • Moderator
12148 solutions 112820 answers

Make sure that toolbars like the "Navigation Toolbar" and the "Bookmarks Toolbar" are visible: "View > Toolbars" or "Firefox > Options"

  • Open the Customize window to set which toolbar items to display
    • View > Toolbars > Customize
    • Firefox > Options > Toolbar Layout
  • Check that the "Bookmarks Toolbar items" is on the Bookmarks Toolbar
  • If the "Bookmarks Toolbar items" is not on the Bookmarks Toolbar then drag it back from the toolbar palette in the customize window to the Bookmarks Toolbar
  • If missing items are in the toolbar palette then drag them back from the Customize window on the toolbar
  • If you do not see an item on a toolbar and in the toolbar palette then click the "Restore Default Set" button to restore the default toolbar set up
Make sure that toolbars like the "Navigation Toolbar" and the "Bookmarks Toolbar" are visible: "View > Toolbars" or "Firefox > Options" *Open the Customize window to set which toolbar items to display **View > Toolbars > Customize **Firefox > Options > Toolbar Layout *Check that the "Bookmarks Toolbar items" is on the Bookmarks Toolbar *If the "Bookmarks Toolbar items" is not on the Bookmarks Toolbar then drag it back from the toolbar palette in the customize window to the Bookmarks Toolbar *If missing items are in the toolbar palette then drag them back from the Customize window on the toolbar *If you do not see an item on a toolbar and in the toolbar palette then click the "Restore Default Set" button to restore the default toolbar set up *http://kb.mozillazine.org/Toolbar_customization *https://support.mozilla.org/kb/Back+and+forward+or+other+toolbar+items+are+missing

Question owner

Already done ALL of that (several times!)

Already done ALL of that (several times!)
cor-el
  • Top 10 Contributor
  • Moderator
12148 solutions 112820 answers

Does the Bookmarks Toolbar Items show on the Bookmarks Toolbar if you open the Customize window?

Does the Bookmarks Toolbar folder show in other places like the Bookmarks menu or Bookmarks Manager or the Bookmarks Sidebar?

Problems with bookmarks and history not working properly can be caused by a corrupted places.sqlite database file.

You can try to check and repair the places database with this extension:

Does the Bookmarks Toolbar Items show on the Bookmarks Toolbar if you open the Customize window? Does the Bookmarks Toolbar folder show in other places like the Bookmarks menu or Bookmarks Manager or the Bookmarks Sidebar? Problems with bookmarks and history not working properly can be caused by a corrupted places.sqlite database file. *http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox *https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file You can try to check and repair the places database with this extension: *https://addons.mozilla.org/firefox/addon/places-maintenance/

Chosen Solution

yes to both questions. already repaired places.sqlite etc. Finally solved by removing incompatible add-ons (even though they were disabled one of them caused the bookmarks to disappear...)

yes to both questions. already repaired places.sqlite etc. Finally solved by removing incompatible add-ons (even though they were disabled one of them caused the bookmarks to disappear...)
MilesAhead 0 solutions 1 answers

I had the same issue. Disable, then enable. It worked until I closed the browser. I think it was an interaction with Tab Mix Plus. I hit Check For Updates in extensions window and it seems to be normal now. I just installed 16.02 today. Thought I'd save someone some anguish if they're encountering the same flaky behavior. What's really weird is when the bookmarks bar contents disappear, the menu is totally disabled except for that lame red Firefox button. It's been my experience changing the menu to one Super Button and other Ribbon Crap just hoses an application that would otherwise work as expected.

(Now that I look that lame button is gone!! heh heh heh. Killed 2 birds one stone)

I had the same issue. Disable, then enable. It worked until I closed the browser. I think it was an interaction with Tab Mix Plus. I hit Check For Updates in extensions window and it seems to be normal now. I just installed 16.02 today. Thought I'd save someone some anguish if they're encountering the same flaky behavior. What's really weird is when the bookmarks bar contents disappear, the menu is totally disabled except for that lame red Firefox button. It's been my experience changing the menu to one Super Button and other Ribbon Crap just hoses an application that would otherwise work as expected. (Now that I look that lame button is gone!! heh heh heh. Killed 2 birds one stone)

Modified by MilesAhead

milnes 0 solutions 1 answers

I had the same problem. I solved it today:

In the Customize toolbars window (View > Toolbars > Customize) press the "reset to default" button.

Links come back. Then you can recustomize your toolbars as usual.

I had the same problem. I solved it today: In the Customize toolbars window (View > Toolbars > Customize) press the "reset to default" button. Links come back. Then you can recustomize your toolbars as usual.