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After Firefox update, my gmails open up in separate instances of minimized Firefox windows. Any suggestions?

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  • Last reply by kinghort

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After an automatic Firefox update, my gmails started to open up in separate instances of minimized Firefox windows. The former way was that any email I clicked on would open full screen in the same instance of Firefox and in the same maximized window. Any suggestions on how to get back to the former way?

Chosen solution

First, try to update to the recently released Firefox 15, see if that resolves your issue. Update Firefox to the latest release.

If it doesn't, try to Reset Firefox.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

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Chosen Solution

First, try to update to the recently released Firefox 15, see if that resolves your issue. Update Firefox to the latest release.

If it doesn't, try to Reset Firefox.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

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Thanks Tyler. The update worked. I didn't realize it at the the time, but my first attempt to update didn't go through successfully and that was when I started to have the problem. Firefox 15 fixed it.