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I can't log on in my account (9gag.com)

Posted

I just can't log on in my account (on 9gag.com).

Chosen solution

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

1. Bypass Firefox's Cache

Use Ctrl+Shift+r to reload the page fresh from the server. Any difference? If not...

2. Clear Firefox's Cache Completely

orange Firefox button or Tools menu > Options > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now"

3. If needed, remove the site's cookies in this dialog

While viewing a page on the site, right-click and choose View Page Info > Security > "View Cookies"

Then try reloading the page. Does that help?

Read this answer in context 9

Additional System Details

Sites Affected

https://9gag.com/login

Installed Plug-ins

  • Shockwave Flash 11.4 r402
  • NPRuntime Script Plug-in Library for Java(TM) Deploy

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:17.0) Gecko/17.0 Firefox/17.0

More Information

jscher2000
  • Top 10 Contributor
2368 solutions 20957 answers

Chosen Solution

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

1. Bypass Firefox's Cache

Use Ctrl+Shift+r to reload the page fresh from the server. Any difference? If not...

2. Clear Firefox's Cache Completely

orange Firefox button or Tools menu > Options > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now"

3. If needed, remove the site's cookies in this dialog

While viewing a page on the site, right-click and choose View Page Info > Security > "View Cookies"

Then try reloading the page. Does that help?

cor-el
  • Top 10 Contributor
  • Moderator
10762 solutions 96861 answers

Does this also happen with the current Firefox 15 release?

Question owner

its working :O thx ^^