Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Websites don't load all the way

  • 2 replies
  • 5 have this problem
  • Last reply by cor-el

more options

When I open up and log into my account the web page doesn't load properly. The web page just doesn't go to it's normal layout. I have tried to fix it but I can't find any information that will help. Twitter is the only website that is having this problem! No other websites are doing this to me! I keep getting this message, " is loading slowly. Hmm, this seems to be taking a while. If problems persist, please reload to try again." Help! What should I do!?

Modified by ToriMadore

All Replies (2)

more options

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

more options

What are the cookie settings?

Do you allow all cookies or are you using "Ask me ...."?