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My Firefox crashes everytime I go into the game WeTopia on Facebook. Are there any fixes for this?

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  • Last reply by user633449

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Every time I try to go to the game WeTopia in Facebook now Firefox will crash.

Every time I try to go to the game WeTopia in Facebook now Firefox will crash.

Modified by kazoober

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Recent crashes of certain multimedia contents (this includes Youtube videos, certain flash games and other applications) in conjunction with Firefox 14 are most probably caused by a recent Flash 11.3 update and/or a malfunctioning Real Player browser plugin.

In order to remedy the problem, please perform the steps mentioned in these Knowledge Base articles:

Flash Plugin - Keep it up to date and troubleshoot problems

Adobe Flash plugin has crashed - Prevent it from happening again

Flash 11.3 doesn't load video in Firefox

Other, more technical information about these issues can be found under these Links:

http://forums.adobe.com/thread/1018071?tstart=0

http://blogs.adobe.com/asset/2012/06/inside-flash-player-protected-mode-for-firefox.html


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