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When viewing pdf files linked to live websites, the command bar does not operate

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by Pulsinelli

Pulsinelli
Pulsinelli
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When I view any website and then go and link to an embedded pdf file viewed through the website, I find that the pdf file command bar (save, print, scroll, zoom) is inoperable when I try to activate the individual icons with my cursor. I've tried all the add-ins/plug-ins from the Mozilla site with no success. When I return to using the Explorer browser the command bar works fine. I have no problems with downloaded pdf files when the command bar always works perfectly.

When I view any website and then go and link to an embedded pdf file viewed through the website, I find that the pdf file command bar (save, print, scroll, zoom) is inoperable when I try to activate the individual icons with my cursor. I've tried all the add-ins/plug-ins from the Mozilla site with no success. When I return to using the Explorer browser the command bar works fine. I have no problems with downloaded pdf files when the command bar always works perfectly.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

Pulsinelli
Pulsinelli Question owner
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The problem is still there in Safe Mode and I've checked that the Appearance is in default mode.