Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

What happened to my Persona?

Hello all,

After uninstalling some nasty toolbars and disabling them via the config page, my Personas stopped working. Now the standard blue/gray theme is showing (http://i270.photobucket.com/albums/jj.../ff_view.jpg). Is there a way to reset this?

Hello all, After uninstalling some nasty toolbars and disabling them via the config page, my Personas stopped working. Now the standard blue/gray theme is showing ([http://i270.photobucket.com/albums/jj84/Matsuo_Lano/Misc/ff_view.jpg]). Is there a way to reset this?

Modified by cor-el

Chosen solution

Hi,

You can consider the Reset Firefox feature via Help (Alt + H) > Troubleshooting Information and install the persona anew.

(To revert to the previous profile you were using, close the new profile (i.e. exit Firefox), start Firefox and choose the Default User profile. While the Profile Manager is open, you can also delete the newly reset profile (the one containing random numbers), or the former profile, as the case may be).

Managing profiles

Profiles Howto

Personas

Read this answer in context 👍 0

All Replies (5)

Chosen Solution

Hi,

You can consider the Reset Firefox feature via Help (Alt + H) > Troubleshooting Information and install the persona anew.

(To revert to the previous profile you were using, close the new profile (i.e. exit Firefox), start Firefox and choose the Default User profile. While the Profile Manager is open, you can also delete the newly reset profile (the one containing random numbers), or the former profile, as the case may be).

Managing profiles

Profiles Howto

Personas

Do you still see the persona in Tools > Add-ons > Appearance ? Did you try to reinstall the persona?

Resetting FF solved the problem! Cheers :)

@ dumdidadida: I meant to click helpful, my bad!

Note that a "Reset" creates a new profile and tries to import some settings from the old profile leaving the old profile intact, including the cache folder (about:cache) that can take up to 1 GB.

This is why I keep using FF, because of the excellent community!