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firefox is taking too long.

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  • 1 has this problem
  • 13 views
  • Last reply by cor-el

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I downloaded the new version of firefox and now its taking too long and will start saying not responding. But, this is only on my account not on the other accounts on my computer. Its every time I pull up firefox and on every website I go on. Pleasse help.

I downloaded the new version of firefox and now its taking too long and will start saying not responding. But, this is only on my account not on the other accounts on my computer. Its every time I pull up firefox and on every website I go on. Pleasse help.

All Replies (1)

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A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:


Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).