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firefox cannot download youtube video

Posted

firefox can play youtube video but it doesn't show real player download pop-up window and cannot download with real player.

firefox can play youtube video but it doesn't show real player download pop-up window and cannot download with real player.

Additional System Details

This happened

Every time Firefox opened

This started when...

after download the firefox 13.0.1

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.0; WOW64) AppleWebKit/536.11 (KHTML, like Gecko) Chrome/20.0.1132.47 Safari/536.11

More Information

Reset Firefox to its default state
If you're having major problems which you can't resolve, start fresh with only your essential information.
Troubleshooting Information
This page contains technical information that might be useful when you're
trying to solve a problem. If you are looking for answers to common questions
about Firefox, check out our support website.
Application Basics
Name
Firefox
Version
13.0.1
User Agent
Mozilla/5.0 (Windows NT 6.0; WOW64; rv:13.0) Gecko/20100101 Firefox/13.0.1
Profile Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
Jhoos Community Toolbar3.13.0.6true{9c25d2ef-c545-49ee-bd1a-f264b273ec10}RealPlayer Browser Record Plugin15.0.5true{C3949AC2-4B17-43ee-B4F1-D26B9D42404D}uTorrentBar Community Toolbar3.13.0.6true{bf7380fa-e3b4-4db2-af3e-9d8783a45bfc}Yahoo! Toolbar2.4.8.20120412011105true{635abd67-4fe9-1b23-4f01-e679fa7484c1}Microsoft .NET Framework Assistant1.2.1false{20a82645-c095-46ed-80e3-08825760534b}Skype extension5.3.0.7550false{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
Important Modified Preferences
Name
Value
browser.cache.disk.capacity1048576browser.cache.disk.smart_size.first_runfalsebrowser.cache.disk.smart_size_cached_value1048576browser.history_expire_days.mirror180browser.history_expire_days_min1browser.places.importBookmarksHTMLfalsebrowser.places.importDefaultsfalsebrowser.places.leftPaneFolderId-1browser.places.migratePostDataAnnotationsfalsebrowser.places.smartBookmarksVersion3browser.places.updateRecentTagsUrifalsebrowser.startup.homepagehttp://home.sweetim.com/?crg=3.1010000.10001&barid={3D863F16-BC6F-11E1-9DB1-0015C5800AFF}browser.startup.homepage_override.buildID20120614114901browser.startup.homepage_override.mstone13.0.1extensions.lastAppVersion13.0.1general.useragent.extra.microsoftdotnet( .NET CLR 3.5.30729; .NET4.0C)keyword.URLhttp://search.conduit.com/ResultsExt.aspx?ctid=CT2786678&q=network.cookie.prefsMigratedtrueplaces.database.lastMaintenance1341146220places.history.expiration.transient_current_max_pages80249places.history.expiration.transient_optimal_database_size128397966places.last_vacuum1300766538print.print_printerMicrosoft XPS Document Writerprint.printer_Microsoft_XPS_Document_Writer.print_bgcolorfalseprint.printer_Microsoft_XPS_Document_Writer.print_bgimagesfalseprint.printer_Microsoft_XPS_Document_Writer.print_commandprint.printer_Microsoft_XPS_Document_Writer.print_downloadfontsfalseprint.printer_Microsoft_XPS_Document_Writer.print_edge_bottom0print.printer_Microsoft_XPS_Document_Writer.print_edge_left0print.printer_Microsoft_XPS_Document_Writer.print_edge_right0print.printer_Microsoft_XPS_Document_Writer.print_edge_top0print.printer_Microsoft_XPS_Document_Writer.print_evenpagestrueprint.printer_Microsoft_XPS_Document_Writer.print_footercenterprint.printer_Microsoft_XPS_Document_Writer.print_footerleft&PTprint.printer_Microsoft_XPS_Document_Writer.print_footerright&Dprint.printer_Microsoft_XPS_Document_Writer.print_headercenterprint.printer_Microsoft_XPS_Document_Writer.print_headerleft&Tprint.printer_Microsoft_XPS_Document_Writer.print_headerright&Uprint.printer_Microsoft_XPS_Document_Writer.print_in_colortrueprint.printer_Microsoft_XPS_Document_Writer.print_margin_bottom0.5print.printer_Microsoft_XPS_Document_Writer.print_margin_left0.5print.printer_Microsoft_XPS_Document_Writer.print_margin_right0.5print.printer_Microsoft_XPS_Document_Writer.print_margin_top0.5print.printer_Microsoft_XPS_Document_Writer.print_oddpagestrueprint.printer_Microsoft_XPS_Document_Writer.print_orientation0print.printer_Microsoft_XPS_Document_Writer.print_pagedelay500print.printer_Microsoft_XPS_Document_Writer.print_paper_data1print.printer_Microsoft_XPS_Document_Writer.print_paper_height 11.00print.printer_Microsoft_XPS_Document_Writer.print_paper_size_type0print.printer_Microsoft_XPS_Document_Writer.print_paper_size_unit0print.printer_Microsoft_XPS_Document_Writer.print_paper_width 8.50print.printer_Microsoft_XPS_Document_Writer.print_reversedfalseprint.printer_Microsoft_XPS_Document_Writer.print_scaling 1.00print.printer_Microsoft_XPS_Document_Writer.print_shrink_to_fittrueprint.printer_Microsoft_XPS_Document_Writer.print_to_filefalseprint.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_bottom0print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_left0print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_right0print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_top0privacy.cpd.siteSettingstrueprivacy.sanitize.migrateFx3Prefstrueprivacy.sanitize.timeSpan4security.warn_viewing_mixedfalse
Graphics
Adapter DescriptionMobile Intel(R) 965 Express Chipset FamilyVendor ID0x8086Device ID0x2a02Adapter RAMUnknownAdapter Driversigdumd64Driver Version7.14.10.1437Driver Date2-11-2008Direct2D EnabledBlocked for your graphics driver version.DirectWrite Enabledfalse (7.0.6002.18592)ClearType ParametersClearType parameters not foundWebGL RendererBlocked for your graphics driver version. Try updating your graphics driver to version 7.15.10.1666 or newer.GPU Accelerated Windows0. Blocked for your graphics driver version. Try updating your graphics driver to version 7.15.10.1666 or newer.
JavaScript
Incremental GC
1
Library Versions
Expected minimum versionVersion in useNSPR4.94.9NSS3.13.4.0 Basic ECC3.13.4.0 Basic ECCNSS Util3.13.4.03.13.4.0NSS SSL3.13.4.0 Basic ECC3.13.4.0 Basic ECCNSS S/MIME3.13.4.0 Basic ECC3.13.4.0 Basic ECC

finitarry 224 solutions 3170 answers

I found that the plugin container for Firefox will not work with the Real media plugin. It crashes every time. Firefox itself handles the plugins just fine, so I bypassed the plugin container for that plugin by adding a setting in the about:config window setup.

  • dom.ipc.plugins.enabled.i386.<name of plugin> - set to false

You can find the names of the plugins by typing about:plugins into the address bar and hitting the Return key. Another thing you can do is set Firefox to hand off to the Real Player as a helper application to play the media, from Options > Applications.

I found that the plugin container for Firefox will not work with the Real media plugin. It crashes every time. Firefox itself handles the plugins just fine, so I bypassed the plugin container for that plugin by adding a setting in the about:config window setup. * dom.ipc.plugins.enabled.i386.<name of plugin> - set to false You can find the names of the plugins by typing about:plugins into the address bar and hitting the Return key. Another thing you can do is set Firefox to hand off to the Real Player as a helper application to play the media, from Options > Applications.