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I updated Firefox, now I cannot access my games on Facebook, any suggestions?

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  • Last reply by moodmagic03

moodmagic03
moodmagic03

I also updated Adobe Flash a couple of days before. I could still get Farmtown to load. After the Mozilla update, I could not. I can get in Farmtown using Google, so I do not think it is being blocked by my anti-virus protection. I also tried the troubleshooting guide. One of the suggestions was setting flash drive content. It said to right click on any flash content and select "Global Content". I do not understand what is meant by flash content. I right clicked where my game should be, but that did not work. I also tried to click on other parts of the screen to no avail.

I also updated Adobe Flash a couple of days before. I could still get Farmtown to load. After the Mozilla update, I could not. I can get in Farmtown using Google, so I do not think it is being blocked by my anti-virus protection. I also tried the troubleshooting guide. One of the suggestions was setting flash drive content. It said to right click on any flash content and select "Global Content". I do not understand what is meant by flash content. I right clicked where my game should be, but that did not work. I also tried to click on other parts of the screen to no avail.

Chosen solution

There are some compatibility issues between the latest Flash player and some Firefox add-ons or settings. Could you see whether anything in this article helps: Flash 11.3 doesn't load video in Firefox.

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor

Chosen Solution

There are some compatibility issues between the latest Flash player and some Firefox add-ons or settings. Could you see whether anything in this article helps: Flash 11.3 doesn't load video in Firefox.

gemma197
gemma197

After reading the article mentioned above. None of the solutions worked for me. I was unable to downgrade to a previous version of flash...it became a mess and I had to do a system restore. I am still unable to use mozilla firefox and have had to use google chrome until I find out how to fix this. I am unable to play any games in Facebook, firefox freezes, is incredibly slow and all this happened after I updated to flash 11.3. I do have the current version of firefox mozilla....please help!

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor

It is a little complicated downgrading Flash. You probably have to download the various files first, then close all your browsers, in order to do it.

Did you follow the steps here: https://support.mozilla.org/en-US/kb/flash-113-crashes#w_solution-2-downgrade-to-an-earlier-version-of-flash

Where did things go wrong?

moodmagic03
moodmagic03 Question owner

What I found in your article fixed my problem or at least seems to have. I can get in all of my games. I tried the suggestion with real player first. Thank you for your help.