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After Windows Update Agent 7.6.7600.256 installed unable to see streaming videos or sound files on Firefox any more.

Posted

An automatic installation of Windows Update Agent 7.6.256 appears to stop video and audio-streaming sites from working. Video clips on BBC for example do not play (get a "white" screen where the video clip should play); Similar in iPlayer, YouTube ("An error occurred. Please Try Later") etc.

I have uninstalled and reinstalled Firefox, Real Player Plus, Adobe Flash etc. Had Dell, Microsoft (well, for a nanosecond) etc stating it ain't a problem with them.

All these video clips etc DO work with Google Chrome, Internet Explorer etc but I like Firefox!

So... Any clues? Please?

An automatic installation of Windows Update Agent 7.6.256 appears to stop video and audio-streaming sites from working. Video clips on BBC for example do not play (get a "white" screen where the video clip should play); Similar in iPlayer, YouTube ("An error occurred. Please Try Later") etc. I have uninstalled and reinstalled Firefox, Real Player Plus, Adobe Flash etc. Had Dell, Microsoft (well, for a nanosecond) etc stating it ain't a problem with them. All these video clips etc DO work with Google Chrome, Internet Explorer etc but I like Firefox! So... Any clues? Please?

Additional System Details

This happened

Every time Firefox opened

This started when...

After installation of Windows Update 7.6.7600.256

Installed Plug-ins

Real Networks Plus; latest Adobe Flash;

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:13.0) Gecko/20100101 Firefox/13.0.1

More Information

None applicable as far as I can see

Tyler Downer
  • Top 25 Contributor
  • Moderator
1529 solutions 10654 answers

Flash 11.3 doesn't load video in Firefox has some common solutions for this problem. Most likely, it is the Realplayer downloader. Try disabling or uninstalling that until Flash releases an update.

[[Flash 11.3 doesn't load video in Firefox]] has some common solutions for this problem. Most likely, it is the Realplayer downloader. Try disabling or uninstalling that until Flash releases an update.
zalout 0 solutions 12 answers

The Realplayer downloader, I've unchecked the option but the problem is still there, and all sites youtube music videos, games kidding, because the flash player is crashing my firefox.

The Realplayer downloader, I've unchecked the option but the problem is still there, and all sites youtube music videos, games kidding, because the flash player is crashing my firefox.