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Website: https://www.refworks.com/refworks2/ Problem: I cannot login or create a new account. This problem does not appear in Firefox 10.0 or IE. Try yourself

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As title said i cannot click the login button and nothing happens when clicking. I cannot even create a new account. This doesn't happen under firefox 10.0 or IE. All plugins are disabled

As title said i cannot click the login button and nothing happens when clicking. I cannot even create a new account. This doesn't happen under firefox 10.0 or IE. All plugins are disabled

Chosen solution

Hello, Thanks for having a look. Unfortunately i tried what you said but it didn't worked. I also tried to install firefox again, disable plugins and popup filter. I investigated a little bit and the website works fine in Opera and IE so i guess it's like a bug in Firefox JS.

Are you able to click on "Create a new account" at this address from your browser? (https://refworks.com/refworks2/)

EDIT: Solved! After a lot of trying the problem was the date of my system which interfered with RefWorks certificate. Nothing to do with Firefox. Thanks anyway!

Read this answer in context 👍 0

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Hi,

Please check if this happens in a new profile. If the new profile is okay, you can then Reset Firefox on the old (previous) profile via Help (Alt + H) > Troubleshooting Information.

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Chosen Solution

Hello, Thanks for having a look. Unfortunately i tried what you said but it didn't worked. I also tried to install firefox again, disable plugins and popup filter. I investigated a little bit and the website works fine in Opera and IE so i guess it's like a bug in Firefox JS.

Are you able to click on "Create a new account" at this address from your browser? (https://refworks.com/refworks2/)

EDIT: Solved! After a lot of trying the problem was the date of my system which interfered with RefWorks certificate. Nothing to do with Firefox. Thanks anyway!

Modified by AttonRand

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Thanks for the helpful info.

Modified by dumdidadida