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Updated Firefox and now Incredimail will not open

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Updated Firefox and now Incredimail will not open.

Uninstalled Firefox then Incredimail works fine.

Reinstalled Firefox and Incredimail will not open..

Uninstalled Incredimail and reinstalled and Firefox will not open...

Tried all the same uninstall/reinstalls in safe mode with the same results.

These two programs are not playing nice with each other....

Updated Firefox and now Incredimail will not open. Uninstalled Firefox then Incredimail works fine. Reinstalled Firefox and Incredimail will not open.. Uninstalled Incredimail and reinstalled and Firefox will not open... Tried all the same uninstall/reinstalls in safe mode with the same results. These two programs are not playing nice with each other....

Additional System Details

This happened

Every time Firefox opened

This started when...

Updated to Firefox 13

Installed Plug-ins

Adobe Google Java

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.17) Gecko/20110420 Firefox/3.6.17 ( )

More Information

Tyler Downer
  • Top 25 Contributor
  • Administrator
  • Moderator
1196 solutions 7853 answers

If you install Firefox 13, does Incredimail work better? you are running a very old version of Firefox right now.

If you install Firefox 13, does Incredimail work better? you are running a very old version of Firefox right now.
cor-el
  • Top 10 Contributor
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12136 solutions 112749 answers

Did you downgrade to a previous Firefox version as you now seem to be using Firefox 3.6.17 according to the user agent?

See:

Did you downgrade to a previous Firefox version as you now seem to be using Firefox 3.6.17 according to the user agent? See: *https://support.mozilla.org/kb/Finding+your+Firefox+version *https://support.mozilla.org/kb/websites-incorrectly-report-firefox-outdated-or-in

Question owner

Yes I had to do a system restore to the older version of Firefox to get my Incredimail and Firefox to work at the same time.

Yes I had to do a system restore to the older version of Firefox to get my Incredimail and Firefox to work at the same time.
Tyler Downer
  • Top 25 Contributor
  • Administrator
  • Moderator
1196 solutions 7853 answers

Alright then, try completely uninstalling Firefox, and then try restarting your computer and installing Firefox 13 again from www.getfirefox.com.

Also, is there a specific reason you are using Incredimail? All my experiences with it seem to be quite bloated, and poor quality. Using another email client such as Windows Live Mail will be a better solution (and you can do backgrounds and emoticons if you want in Windows live too )

Alright then, try completely uninstalling Firefox, and then try restarting your computer and installing Firefox 13 again from [http://www.getfirefox.com www.getfirefox.com]. Also, is there a specific reason you are using Incredimail? All my experiences with it seem to be quite bloated, and poor quality. Using another email client such as Windows Live Mail will be a better solution (and you can do backgrounds and emoticons if you want in Windows live too )