
Yahoo Mail.. when sending new message and the contacts list drops down for the name of person you send message to, it locks up and I have to close Firefox
this drop down list stays displayed even when the new message is closed.
Chosen solution
It was the "I want this" add on causing the problem. Thank you for the help
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Try to disable hardware acceleration.
- Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
- https://support.mozilla.org/kb/how-do-i-upgrade-my-graphics-drivers
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.org/kb/Safe+Mode
works in safe mode. so I now have to find what is causing the problem.
thanks
Chosen Solution
It was the "I want this" add on causing the problem. Thank you for the help
You're welcome