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opening pdf file problem with versions after Firefox Setup 3.6.24

  • 2 replies
  • 7 have this problem
  • 7 views
  • Last reply by coreenabend

coreenabend
coreenabend
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Updated Firefox now when clicking on link to open a pdf file firefox opens new window "New Tab" with address = about:blank. The link to open the file is - javascript:OpenPDF('http://www.aspectfinancial.com.au/docserver/01293160.pdf?fileid=01293160&datedir=20120501&edt=MjAxMi0wNS0yOCsxNzoxMjo0Nis0ODArMjM0ODYrYW5kcmV3d2VzdCtyZWRpcmVjdCtodHRwOi8vd3d3LmFzcGVjdGZpbmFuY2lhbC5jb20uYXUvaW1hZ2VzaWduYWwvZXJyb3JwYWdlcy9wZGZ0aW1lb3V0Lmh0bWwraHR0cDovL3d3dy5hc3BlY3RmaW5hbmNpYWwuY29tLmF1L2ltYWdlc2lnbmFsL2Vycm9ycGFnZXMvcGRmZGVsYXllZC5qc3A=','NKP',,'Quarterly%20Activities%20Report%20and%20Appendix%205B',null,'10'); Previous version using Firefox Setup 3.6.24 works fine and opens pdf file.

Updated Firefox now when clicking on link to open a pdf file firefox opens new window "New Tab" with address = about:blank. The link to open the file is - javascript:OpenPDF('http://www.aspectfinancial.com.au/docserver/01293160.pdf?fileid=01293160&datedir=20120501&edt=MjAxMi0wNS0yOCsxNzoxMjo0Nis0ODArMjM0ODYrYW5kcmV3d2VzdCtyZWRpcmVjdCtodHRwOi8vd3d3LmFzcGVjdGZpbmFuY2lhbC5jb20uYXUvaW1hZ2VzaWduYWwvZXJyb3JwYWdlcy9wZGZ0aW1lb3V0Lmh0bWwraHR0cDovL3d3dy5hc3BlY3RmaW5hbmNpYWwuY29tLmF1L2ltYWdlc2lnbmFsL2Vycm9ycGFnZXMvcGRmZGVsYXllZC5qc3A=','NKP','','Quarterly%20Activities%20Report%20and%20Appendix%205B',null,'10'); Previous version using Firefox Setup 3.6.24 works fine and opens pdf file.

Chosen solution

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

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All Replies (2)

cor-el
cor-el
  • Moderator
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Chosen Solution

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

coreenabend
coreenabend Question owner
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Hi cor-el Thanks for your solution and the promptness of your reply. I followed your instructions and removed extension PDF Download 3.0.0.2 and the download worked fine.

Thanks again... Jeff