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SPDY enabled in FF 12.0 prevents Gmail loading

Posted

If I enable SPDY in FF 12.0 I can not connect to Gmail. The connection tries but just stalls with the connection indicator on the tab turning slowly anticlockwise. I can connect to Gmail with Chrome, which I believe has SPDY enabled by default.

If I enable SPDY in FF 12.0 I can not connect to Gmail. The connection tries but just stalls with the connection indicator on the tab turning slowly anticlockwise. I can connect to Gmail with Chrome, which I believe has SPDY enabled by default.

Chosen solution

I too thought the problem was with network.http.spdy.enabled, if I disabled it Gmail and Google would load. But further investigation lead me to this page and solution: http://forums.mydigitallife.info/threads/34380-firefox-13-google-com-SPYD-no-search . Apparently at some point I changed the setting on network.http.keepalive to false, it showed user set, once I change it to true and reset the other to true all worked well.

Read this answer in context 6

Additional System Details

Installed Plug-ins

Google Earth, Google Update, Java, PDF-Xchange, Shockwave Flash, Shockwave for Director, Windows Media Player, Windows Presentation Foundation.

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:12.0) Gecko/20100101 Firefox/12.0

More Information

ideato 893 solutions 6250 answers

Go to about:config and find network.http.spdy.enabled and double-click on it to make it TRUE then exit firefox and restart it.


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

Go to [http://kb.mozillazine.org/About:config about:config] and find '''network.http.spdy.enabled''' and '''double-click''' on it to make it '''TRUE''' then exit firefox and restart it. thank you Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

Question owner

Thank you but that was not my question? My question has nothing to do with how to enable SPDY.

Thank you but that was not my question? My question has nothing to do with how to enable SPDY.

Modified by Roger73

a40098 0 solutions 16 answers

Same thing for Firefox 13.0b7......I cannot access google/gmail accounts with SPDY enabled. When I disable SPDY, then no problem with google/gmail sign-in. Haven't figured out why yet and no search over internet brings up a solution, strange!

Same thing for Firefox 13.0b7......I cannot access google/gmail accounts with SPDY enabled. When I disable SPDY, then no problem with google/gmail sign-in. Haven't figured out why yet and no search over internet brings up a solution, strange!

Question owner

a40098, are you using Windows XP? I have 2 other computers running Vista and Windows 7 and neither of these have the problem, only the XP computer.

a40098, are you using Windows XP? I have 2 other computers running Vista and Windows 7 and neither of these have the problem, only the XP computer.
Gene1940 4 solutions 57 answers

Foxfire updated to 13 tonight and suddenly I couldn't access GMail. The page never loads. When I set SPDY to FALSE then GMail works. Otherwise it does not. This is a Windows 7 64-bit machine. I didn't have this problem with FF 12.

I think I need to disable automatic updates because every time there's a major upgrade, things are broken.

Foxfire updated to 13 tonight and suddenly I couldn't access GMail. The page never loads. When I set SPDY to FALSE then GMail works. Otherwise it does not. This is a Windows 7 64-bit machine. I didn't have this problem with FF 12. I think I need to disable automatic updates because every time there's a major upgrade, things are broken.

Question owner

Gene1940, that's interesting that you are having the problem with a Windows 7 64 machine as I thought the issue might be confined to XP.. I have a Windows 7 32 machine as well, and that connects to gmail with SPDY enabled in FF13.0. SPDY was disabled by default in FF12.0 but is enabled by default in FF 13.0. There don't seem to be many users with this problem so, at the moment, its a mystery. I haven't noticed any benefit from SPDY so having it disabled doesn't really matter, but I would like to find an answer to the problem.

Gene1940, that's interesting that you are having the problem with a Windows 7 64 machine as I thought the issue might be confined to XP.. I have a Windows 7 32 machine as well, and that connects to gmail with SPDY enabled in FF13.0. SPDY was disabled by default in FF12.0 but is enabled by default in FF 13.0. There don't seem to be many users with this problem so, at the moment, its a mystery. I haven't noticed any benefit from SPDY so having it disabled doesn't really matter, but I would like to find an answer to the problem.
Gene1940 4 solutions 57 answers

The problem wasn't immediate. After Firefox updated itself I was able to reach GMail. Possibly that was because FF had been launched by the installer. I didn't see a problem until I tried to send a message. GMail would go into a loop with a "still trying" message. After I closed GMail, I couldn't load the GMail page at all. Loading stops at "Waiting for account.google.com"

I doubt that's a whole lot of help.

The problem wasn't immediate. After Firefox updated itself I was able to reach GMail. Possibly that was because FF had been launched by the installer. I didn't see a problem until I tried to send a message. GMail would go into a loop with a "still trying" message. After I closed GMail, I couldn't load the GMail page at all. Loading stops at "Waiting for account.google.com" I doubt that's a whole lot of help.
peteypoo 0 solutions 2 answers

Same problem here. Windows 7 64. Ran in safe mode, cleared the cache, and still no Gmail. As soon as SPDY is set to false, Gmail runs as it did under FF 12.

P

Same problem here. Windows 7 64. Ran in safe mode, cleared the cache, and still no Gmail. As soon as SPDY is set to false, Gmail runs as it did under FF 12. P
ideato 893 solutions 6250 answers

Roger73, are you using proxy ? if yes, try in about:config to change network.http.proxy.pipelining to False, and check it again.

by the way, in xp sp2 & xp sp3 network.http.spdy.enabled true or false gmail works fine in my machines.


thanks again

Roger73, are you using proxy ? if yes, try in about:config to change network.http.proxy.pipelining to False, and check it again. by the way, in xp sp2 & xp sp3 network.http.spdy.enabled true or false gmail works fine in my machines. thanks again
Gene1940 4 solutions 57 answers

I seriously doubt this is operating system dependent. I think it's something else, like a firewall or router. I have a McAfee firewall with default settings.

I seriously doubt this is operating system dependent. I think it's something else, like a firewall or router. I have a McAfee firewall with default settings.
ideato 893 solutions 6250 answers

check your guess, disable it and try again, do the same with your antivirus also

check your guess, disable it and try again, do the same with your antivirus also
matt832 1 solutions 10 answers

Chosen Solution

I too thought the problem was with network.http.spdy.enabled, if I disabled it Gmail and Google would load. But further investigation lead me to this page and solution: http://forums.mydigitallife.info/threads/34380-firefox-13-google-com-SPYD-no-search . Apparently at some point I changed the setting on network.http.keepalive to false, it showed user set, once I change it to true and reset the other to true all worked well.

I too thought the problem was with network.http.spdy.enabled, if I disabled it Gmail and Google would load. But further investigation lead me to this page and solution: http://forums.mydigitallife.info/threads/34380-firefox-13-google-com-SPYD-no-search . Apparently at some point I changed the setting on network.http.keepalive to false, it showed user set, once I change it to true and reset the other to true all worked well.
philipp
  • Top 25 Contributor
  • Moderator
5306 solutions 23424 answers

Helpful Reply

hello, thank you for reporting your findings - i could replicate this problem as soon as network.http.keep-alive was set to false!

hello, thank you for reporting your findings - i could replicate this problem as soon as network.http.keep-alive was set to false!

Modified by philipp

peteypoo 0 solutions 2 answers

this was my problem too. Thanks!!!

this was my problem too. Thanks!!!
Gene1940 4 solutions 57 answers

My network.http.keep-alive was already set to true. That's not what was causing my GMail problem when SPDY was set to true. It's something else.

My network.http.keep-alive was already set to true. That's not what was causing my GMail problem when SPDY was set to true. It's something else.
philipp
  • Top 25 Contributor
  • Moderator
5306 solutions 23424 answers

hey gene1940, are the other entries in about:config that begin with network.http. not on their respective default values (=not shown in bold)?

hey gene1940, are the other entries in about:config that begin with '''network.http.''' not on their respective default values (=not shown in bold)?

Modified by philipp

Matt_G 365 solutions 1860 answers

Hey guys! We are trying to collect more information this issue. Can you please report the OS/Versions you are on when you see this issue? Any extra details will help!

Hey guys! We are trying to collect more information this issue. Can you please report the OS/Versions you are on when you see this issue? Any extra details will help!
matt832 1 solutions 10 answers

I'm using Win 7 home premium SP1 64 bit. Firefox and Google/Gmail were getting along fine until Firefox 13 installed. Over the years I've tweaked a number of settings in Firefox, I have many that show up as user set.

I'm using Win 7 home premium SP1 64 bit. Firefox and Google/Gmail were getting along fine until Firefox 13 installed. Over the years I've tweaked a number of settings in Firefox, I have many that show up as user set.
Gene1940 4 solutions 57 answers

Hey madperson. The only boldface in my network.http settings is network.http.spdy.enabled ... false, which I changed earlier today.

Hey madperson. The only boldface in my network.http settings is network.http.spdy.enabled ... false, which I changed earlier today.
philipp
  • Top 25 Contributor
  • Moderator
5306 solutions 23424 answers

ok, thanks for reporting gene1940 - could you also tell us the operating system that you're working on? thnx again...

ok, thanks for reporting gene1940 - could you also tell us the operating system that you're working on? thnx again...