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My home page won't save

Posted

I save my home page but if I close the window and open a new tab it goes back to the original home page. But guess what it will save and if I open a new window with that on open it will go to my set homepage. If i start without Fire Fox then it will go to the original. I've done everything I could think of. Please help.

Additional System Details

This happened

Every time Firefox opened

This started when...

It's a new computer so we tried to set the homepage after maybe a few months

Installed Plug-ins

  • Shockwave Flash 11.2 r202
  • Next Generation Java Plug-in 1.6.0_31 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.3
  • 4.1.10329.0
  • iTunes Detector Plug-in
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.4.634
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • Unity Player 2.6.1f3
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.0; WOW64; rv:12.0) Gecko/20100101 Firefox/12.0

More Information

Application Basics
Name
Firefox
Version
12.0
User Agent
Mozilla/5.0 (Windows NT 6.0; WOW64; rv:12.0) Gecko/20100101 Firefox/12.0
Profile Directory
Show Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
Fantapper
1.0.8
true
FantapperExtension@brandaffinity.net
Yontoo Layers
1.20.00
true
plugin@yontoo.com
Ask Toolbar Toolbar
3.14.1.20007
false
toolbar@ask.com
DataMngr
1.0
false
{1FD91A9C-410C-4090-BBCC-55D3450EF433}
Facemoods
1.4.1
false
ffxtlbr@Facemoods.com
Java Console
6.0.31
false
{CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA}
Microsoft .NET Framework Assistant
0.0.0
false
{20a82645-c095-46ed-80e3-08825760534b}
Norton Toolbar
2012.5.3.7
false
{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}
Norton Vulnerability Protection
10.1.1.8 - 3
false
{BBDA0591-3099-440a-AA10-41764D9DB4DB}
Searchqu Toolbar
4.5.1.00
false
{99079a25-328f-4bd4-be04-00955acaa0a7}
Important Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.cache.disk.capacity
1048576
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size_cached_value
1048576
browser.display.background_color
#C0C0C0
browser.display.use_system_colors
true
browser.places.smartBookmarksVersion
2
browser.startup.homepage
http://www.searchqu.com/102
browser.startup.homepage_override.buildID
20120420145725
browser.startup.homepage_override.mstone
rv:12.0
extensions.lastAppVersion
12.0
keyword.URL
http://dts.search-results.com/sr?src=ffb&appid=100&systemid=102&sr=0&q=
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1337179076
places.history.expiration.transient_current_max_pages
104858
places.history.expiration.transient_optimal_database_size
167772160
privacy.donottrackheader.enabled
true
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false
Graphics
Adapter Description
NVIDIA GeForce GTX 260
Vendor ID
0x10de
Device ID
0x05e2
Adapter RAM
896
Adapter Drivers
nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Driver Version
8.17.12.8562
Driver Date
10-15-2011
Direct2D Enabled
true
DirectWrite Enabled
true (7.0.6002.18592)
ClearType Parameters
ClearType parameters not found
WebGL Renderer
Google Inc. -- ANGLE (NVIDIA GeForce GTX 260) -- OpenGL ES 2.0 (ANGLE 1.0.0.963)
GPU Accelerated Windows
1/1 Direct3D 10
AzureBackend
direct2d

Tobbi
  • Moderator
67 solutions 450 answers

Hey,

does How to fix preferences that won't save help?

--Tobbi

Nathan2055 11 solutions 110 answers

Set the home page using the information here, then try again.

Modified by Nathan2055

Question owner

i know how to set the home page im not stupid but it wont save the home page

jscher2000
  • Top 10 Contributor
2365 solutions 20922 answers

Does it change back to the built-in Firefox home page (about:home) or to some other home page? You have some add-ons associated with changing Firefox settings, so the specifics may be helpful in diagnosing that.

philipp
  • Top 10 Contributor
  • Moderator
2043 solutions 8893 answers

please uninstall the searchqu toolbar form the windows control panel & if the unwanted homepage keeps returning follow the advice given in the article tobbi has posted, especially the part about the user.js file in your profile folder...

Searchqu Support Team 8 solutions 46 answers

Hi,

I'm a member of the Searchnu Support Team. I'm here to help :)

When the software was installed onto your pc it offered two basic installs, typical installation, which lists the add-on features such as searchnu default search, and Custom installation, which allows you to select the add-ons that you wish to install. There's no need to worry if you did the typical install - this isn't a virus, nor malware, and there's no need to Perform a virus scan against it.

If you wish to uninstall Searchnu Please follow the instructions below:

Go to Control Panel > Add/Remove Programs > look for windows searchnu toolbar > Uninstall

If you followed the instructions and still can't find a solution to the issue, please don't hesitate to let us know and we will walk you through it :)

Thank you, The Searchnu Support Team

Modified by Searchqu Support Team

jwesleywatson 0 solutions 2 answers

Helpful Reply

I have the exact same problem, and uninstalling the Searchnu toolbar worked. I stopped using Firefox for a while and went back to internet explorer for this very reason. Why would Firefox use this toolbar?? If not for this thread, I would have quit using it all together. This is a horrible feature, because there is no way to fix it without having uninstall this toolbar. Bad move, Firefox  :(

Tobbi
  • Moderator
67 solutions 450 answers

Firefox does not offer this toolbar to anyone but it installs on itself. We're trying everything to help users who do not want the toolbar to uninstall it.

jwesleywatson 0 solutions 2 answers

Okay, I thought I had fixed this problem, but I have not. I uninstalled search.us, but there was no program called "searchnu" to uninstall, and I'm still being brought back to this home page when I close the browser, and the toolbar is still there. HELP!

jscher2000
  • Top 10 Contributor
2365 solutions 20922 answers

Hi jwesleywatson, try disabling ALL extensions here, except those you absolutely cannot live without:

orange Firefox button or classic Tools menu > Add-ons > Extensions category

Then restart Firefox and any add-on toolbars should be gone. There still will be some cleanup to do, but without disabling or removing the problem add-ons, your fixes are likely to be undone by the add-on.