Help! My homepage was hijacked by https://accesd.desjardins.com. Can anyone help me??
My homepage has been hijacked by accesd.desjardins.com, It started happening Wednesday evening so I cleared cookies and history etc, ran my AV program and reset my home page. It took quite awhile to get my AV going b/c I was getting error msgs for the longest time but it did get rid of 2 viruses when it finally worked and everything was fine until last night.
I should note that I also tried starting Firefox in safe mode but it didn't do anything at all. My AV is at 81% right now and shows no signs of a virus yet.
Chosen solution
go to Firefox user folder
C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\xxxxxxx.default
modify the file user.js
remove this line
user_pref("browser.startup.homepage", "https://accesd.desjardins.com");
and save it and restart your Firefox.
Read this answer in context 👍 2All Replies (5)
Chosen Solution
go to Firefox user folder
C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\xxxxxxx.default
modify the file user.js
remove this line
user_pref("browser.startup.homepage", "https://accesd.desjardins.com");
and save it and restart your Firefox.
Modified by alvin8500
Hi Alvin, Maybe its just my extreme lack of sleep but I cant find the location of the folder... Can you point me in the right direction? I know what to do from there... Thanks!!!!
See:
- http://kb.mozillazine.org/Preferences_not_saved
- https://support.mozilla.org/kb/Preferences+are+not+saved
You can use this button to go to the Firefox profile folder:
- Help > Troubleshooting Information > Profile Directory: Open Containing Folder
Thanks guys I found the file and it worked! I spent over an hour on the phone the other day trying to fix this and was starting to feel kinda hopeless :)
I did that, but it just comes back, in a few minutes,https://support.mozilla.org/media/uploads/images/2012-10-13-15-58-35-bc10f0.gif
