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Can not conect to photobucket netgear router firewall blocks it - works perfect with Google Chrome and IE9

Posted

Netgear router/modem DGN1000 Win 7 64 bit and using windows firewall Avast free anti virus Not sure when this started - maybe the update to Firefox 12.0? Any site that has links to Photobucket photos works but does not display the photo. Any attempt to connect to direct to photobucket.com displays the Netgear has blocked this page. Currently using Adblock and Click + clean but problem is the same with these removed.

Thanks

Chosen solution

The NETGEAR DGN1000 product information page says it includes Live Parental Controls from OpenDNS. Could that be the source of the blocking?


When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

1. Clear Firefox's Cache

orange Firefox button or Tools menu > Options > Advanced

On the Network mini-tab > Offline Storage : "Clear Now"

2. If needed, delete the site's cookies through this roundabout method

While viewing this page, right-click and choose View Page Info > Security > "View Cookies"

In the search box, enter photobucket.com and clear the cookies. Then enter pbsrc.com and close those as well.

Any luck?

Read this answer in context 1

Additional System Details

This happened

Every time Firefox opened

This started when...

Within the last few weeks maybe the update to 12.0

Installed Plug-ins

  • Shockwave Flash 11.2 r202
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.3
  • Google Update
  • Next Generation Java Plug-in 1.6.0_31 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Winamp Application Detector
  • 5.0.61118.0
  • RealJukebox Netscape Plugin
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • 12.0.1.660
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • NVIDIA 3D Vision plugin for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:12.0) Gecko/20100101 Firefox/12.0

More Information

Application Basics
Name
Firefox
Version
12.0
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:12.0) Gecko/20100101 Firefox/12.0
Profile Directory
Show Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
Adblock Plus
2.0.3
true
{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
avast! WebRep
7.0.1426
true
wrc@avast.com
Click&Clean
4.0
true
clickclean@hotcleaner.com
RealPlayer Browser Record Plugin
14.0.5
false
{ABDE892B-13A8-4d1b-88E6-365A6E755758}
Important Modified Preferences
Name
Value
browser.cache.disk.capacity
1048576
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size_cached_value
696320
browser.display.background_color
#C0C0C0
browser.display.use_system_colors
true
browser.places.smartBookmarksVersion
2
browser.startup.homepage
about:blank
browser.startup.homepage_override.buildID
20120420145725
browser.startup.homepage_override.mstone
rv:12.0
browser.tabs.warnOnClose
false
dom.disable_open_during_load
false
extensions.lastAppVersion
12.0
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1335822006
places.history.expiration.transient_current_max_pages
104858
places.history.expiration.transient_optimal_database_size
167772160
privacy.donottrackheader.enabled
true
privacy.sanitize.migrateFx3Prefs
true
security.OCSP.disable_button.managecrl
false
security.disable_button.openCertManager
false
security.disable_button.openDeviceManager
false
security.warn_viewing_mixed.show_once
false
Graphics
Adapter Description
NVIDIA GeForce GTX 460
Vendor ID
0x10de
Device ID
0x0e22
Adapter RAM
1024
Adapter Drivers
nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Driver Version
8.17.12.7533
Driver Date
5-20-2011
Direct2D Enabled
true
DirectWrite Enabled
true (6.1.7601.17776)
ClearType Parameters
ClearType parameters not found
WebGL Renderer
Google Inc. -- ANGLE (NVIDIA GeForce GTX 460) -- OpenGL ES 2.0 (ANGLE 1.0.0.963)
GPU Accelerated Windows
1/1 Direct3D 10
AzureBackend
direct2d

jscher2000
  • Top 10 Contributor
2365 solutions 20925 answers

Chosen Solution

The NETGEAR DGN1000 product information page says it includes Live Parental Controls from OpenDNS. Could that be the source of the blocking?


When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

1. Clear Firefox's Cache

orange Firefox button or Tools menu > Options > Advanced

On the Network mini-tab > Offline Storage : "Clear Now"

2. If needed, delete the site's cookies through this roundabout method

While viewing this page, right-click and choose View Page Info > Security > "View Cookies"

In the search box, enter photobucket.com and clear the cookies. Then enter pbsrc.com and close those as well.

Any luck?

Modified by jscher2000

Question owner

Excellent sorted It was the cookies. - Thank you.

Previously I had cleared cache and done a complete removal / reinstall but the removal must have left cookies intact and I had not checked. There was a Netgear.XXX (I have forgotten the extension) in with the Photobucket cookies which I presume was causing the problem.

Saved me from having to use Chrome Thanks again